Ratings based on 429 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Very convenient location
Comment from Hotel Management
22 Nov 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at our hotel and sharing your review with us.It is always wonderful to read such positive comments from our guests.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
by A verified traveler
Posted 10 Nov 2024
This hotel was situated in a quiet area in Ginza, very walkable with a Konbini right around the corner. Umbrellas were available for rainy days which came in handy. Our robot staff was a lot of fun to interact with!
Comment from Hotel Management
13 Nov 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying with us at Henn na Hotel Tokyo Ginza and for sharing your experience! We’re delighted that our quiet yet convenient location in Ginza, along with the nearby convenience store, added to your comfort. It’s also wonderful to hear that the umbrellas and our robot staff contributed to a memorable stay. Our team is thrilled you enjoyed interacting with the robots, and we hope to welcome you back for another unique and fun experience!
by A verified traveler
Posted 20 Oct 2024
Great staffes working in the hotel!
Comment from Hotel Management
20 Oct 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza.We are glad that you were satisfied with your stay at our hotel.We will use your comments and suggestions as encouragement in the future, and we will strive to provide even higher quality services. Thank you for your continued support.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza and sharing your review with us.We are happy to know that all your needs were met during your stay.It would be great if we could have the opportunity to accommodate you better in the near future. We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you vary much.
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza and sharing your review with us.We are sorry that the facilities and cleanliness of your room did not meet your expectations and that you did not have a pleasant stay.We will make every effort to improve and enhance our services.Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.
by A verified traveler
Posted 8 Aug 2024
Like > Convenient location with laundry facilities. The distance from the hotel to Yurakucho station is walkable if it is not due the the summer heat.
Comment from Hotel Management
8 Aug 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza.We are glad that you were satisfied with your stay at our hotel.We will use your comments and suggestions as encouragement in the future, and we will strive to provide even higher quality services. Thank you for your continued support.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Todo muy bien! Buena ubicación.
Comment from Hotel Management
22 Jul 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza.We are glad that you were satisfied with your stay at our hotel.We will use your comments and suggestions as encouragement in the future, and we will strive to provide even higher quality services. Thank you for your continued support.
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
3 Aug 2024 by 変なホテル東京銀座, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Ginza.We are glad that you were satisfied with your stay at our hotel.We will use your comments and suggestions as encouragement in the future, and we will strive to provide even higher quality services. Thank you for your continued support.
by A verified traveler
Posted 10 Jul 2024 on Orbitz
My wife and I REALLY enjoyed our stay at this hotel. All the staff we dealt with were beyond nice and friendly and eager to help. The breakfast was AWESOME!! The tea time and cocktail time was a very fun time to meet other guests and staff.
Comment from Hotel Management
10 Jul 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
Dear Guest,Thank you so much for choosing to stay at Henn na Hotel Tokyo Ginza and for taking the time to share your experience with us.We are thrilled to hear that you and your wife enjoyed your stay! It's wonderful to know that our staff made a positive impression with their friendliness and eagerness to help. We strive to create a welcoming atmosphere for all our guests.We are also delighted that you enjoyed our breakfast, tea time, and cocktail time. It’s great to hear that these moments provided a fun opportunity for you to meet other guests and our staff.We look forward to welcoming you back in the future for another enjoyable stay.Best regards,Henn na Hotel Tokyo Ginza
by A verified traveler
Posted 3 Jul 2024
주택/회사 근처라 조용하고 지하철역이 가까이 있어 좋았습니다. 라운지에서 무료로 제공하는 음료수/간식, 방마다 있는 스타일러도 유용하게 사용하였습니다. 방은 많이 좁고, 주위 건물이 있는 쪽에 창이 인접해있어 창은 거의 쓸모가 없었습니다. 그러나 가격대를 생각하면 만족합니다.
Comment from Hotel Management
3 Jul 2024 by Henn na Hotel Tokyo Ginza, Hotel Management
이번에는 이상한 호텔 도쿄 긴자에 숙박 해 주셔서 대단히 감사합니다. 또한 의견을 보내 주셔서 감사합니다.호텔의 입지와 라운지에서의 무료 제공, 방의 스타일러에 대해 만족했던 것 같아, 매우 기뻐합니다. 한편, 방의 크기와 창문의 위치에 대해 지적 해 주셔서 감사합니다. 고객의 의견을 참고하여 향후 서비스 향상에 노력하겠습니다.또 이용을 진심으로 기다리고 있습니다.이상한 호텔 도쿄 긴자
