Ratings based on 481 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Walking distance from 3 stations, broad options for food around the area, comfortable room.
Comment from Hotel Management
1 Dec 2024 by hennnahoteltoyoakasaka, Hotel Management
Thank you very much for staying at Henn na Hotel Tokyo Akasaka.We are very honored to hear that you were satisfied with our hotel's location and room facilities.We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 29 Nov 2024
All the staff were in their A game.
Comment from Hotel Management
29 Nov 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying at the Henn na Hotel Tokyo Akasaka.We are very pleased to hear that you had a comfortable stay.We are also pleased to hear that our staff was helpful to you.Our hotel has staff on-site at the front desk 24 hours a day, so we can assist you even late at night. If you have any questions or concerns, please feel free to contact us.We will continue to strive to improve our guest room facilities and services to meet our customers' expectations, so we hope to receive your continued patronage.
by A verified traveler
Posted 28 Nov 2024
All staff are the absolute best.
Comment from Hotel Management
29 Nov 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying with us.And thank you for your good review about our hotels staff.We really hope to see you again.
by A verified traveler
Posted 13 Nov 2024
For the price, this was a great spot! 7-11 next door, train/subway stations just 5-10 min away (walking), lots & lots of food options, harry potter area, luggage shipping (at yamato), hotel also held our luggage after check out until we left for our shinkansen train later in the day.
Only thing was that its SMALL & took us a bit to find light switches. OH and the androids in the front desk scared the poop out of me 😂
Comment from Hotel Management
13 Nov 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying with us.We are glad that you were satisfied with the location and service of our hotel.Also, please use our hotel when you come to Japan.We really hope to see you again！
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Hennnahotel Tokyo Akasaka, Hotel Management
Thank you for staying at our hotel and sharing your review with us.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying at our hotel and sharing your review with us. The Manager and Staff would like to thank you for the wonderful comments. Our warm hospitality awaits your return sometime soon. Thank you. Henn na hotel Tokyo Akasaka
by A verified traveler
Posted 1 Nov 2024
Everything was good except the dryer was not working well and I spent a lot of money for nothing.
Comment from Hotel Management
1 Nov 2024 by Henn na Hotel Tokyo Akasak, Hotel Management
Thank you very much for staying at Henn na Hotel Tokyo Akasaka and for posting your review. Regarding the points you pointed out regarding the dryer, we will promptly report it to the person in charge and make improvements. All of our staff will reconfirm that we can provide services that meet your expectations. Henn na Hotel Tokyo Akasaka
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying at Henn na Hotel Tokyo Akasaka.We really hope to see you again on the next trip.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you very much for staying at Henn na Hotel Tokyo Akasaka and for your review. We are very happy to receive your valuable review of our hotel. We will continue to strive to provide the best service to our customers based on the opinions we received from our customers. We look forward to your next visit.
by A verified traveler
Posted 17 Sep 2024
Great place!
Comment from Hotel Management
17 Sep 2024 by Henn na Hotel Tokyo Akasaka, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.Henn na hotel Tokyo Akasaka
