Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
I liked how the staff could speak English. I wish they cleaned the room more often.
by A verified traveler
Posted 7 Sep 2024
Enjoyed our stay
by A verified traveler
Posted 6 Sep 2024
Staff speaks English and are friendly
Comment from Hotel Management
7 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for your recent stay at Hundred Stay Tokyo Shinjuku. We appreciate your positive feedback about our hotel. As you mentioned, we try our best with our English skill to communicate well with our customers. We are glad that you found our staff friendly, we will keep improving to provide the best service. We look forward to welcoming you again.
by A verified traveler
Posted 4 Sep 2024
Its in a great location, was able to easily get around to the places i wanted to go to
Comment from Hotel Management
4 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Dear Valued GuestThank you for staying at Hundred Stay Tokyo Shinjuku.We apprecitae your comment.We are glad to know that our hotel helps you travel around Tokyo. Please come visit us again. Thank you.
by A verified traveler from Alhambra
Posted 3 Sep 2024
Clean, convenient, close to train station
by A verified traveler
Posted 1 Sep 2024
So nice and so close to train station
Comment from Hotel Management
2 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Dear Valued GuestThank you for staying at Hundred Stay Tokyo Shinjuku.We appreciate your comment with high rating.As you may know, the location is one of the strong point of our hotel.Please come visit us again. Thank you.
by A verified traveler
Posted 1 Sep 2024
We booked the Family Suite with bunk beds. With over 600SF, this was a very comfortable stay for our family. Having a washing machine in the room was great! Just leave garbage and used towels outside of the door and you will get a clean set automatically.
A very short walk to Okubo Station and a few more steps to Shin-Okubo station.
7-11 and Family Mart right around a corner as well as a supermarket too.
Full set of toiletries available in the lobby as well as tourist maps and train maps.
Overall a very pleasant stay.
Thanks
Comment from Hotel Management
2 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Dear Valued GuestThank you for staying at Hundred Stay Tokyo Shinjuku.I'm afraid to inform you that in our record you stayed in Sky Bunk room. Please select this room if you would like to use it again.We thank you for understanding and cooperating our room cleaning service. We are supporting our guests for travling in Japan.If you have a chance to visit Tokyo again, please select our hotel. We look forward to welcoming you again.
by A verified traveler
Posted 31 Aug 2024
Great location near Shin Okubo JR station, but actual hotel was quiet. Staff great and helpful. Rooms great with full kitches and washers. Only negative was the ice machine was often not working. Overall such a great hotel with big rooms and great location
Comment from Hotel Management
2 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Dear Valued GuestThank you for staying at Hundred Stay Tokyo Shinjuku.We appreciate your comlipent message to our hotel and staff. As you mentioned, we receiving many good comments with the location, facility and staff service from our customers.We feel sorry about the ice machine trouble while you are staying. We will inform to the problem with our manager and solve it. Thank you for sharing the information.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate your rating our hotel. We are glad that you seemed to enjoy staying with us. We are looking forward to welcoming you again.
by A verified traveler
Posted 29 Aug 2024
close to transportation and restaurants. not too busy location
Comment from Hotel Management
30 Aug 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Dear Valued Guest Thank you for your feeback with high rating.As you may know, the location is one of our good point.It's one station stop from Shinjuku, which make easy to transport to the big city. Also not so noisy than the Shinjuku city area.We hope you will stay with us again. Thank you.