Ratings based on 408 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Room is very clean and spacious. Easy to place your 2 suicases. Nice warm bedding with 2 big pillows per person. I wish hotel was located further away from train tracks. Trains noise stopped around midnight but started early morning. So if you need wake up call you will get it from noise of trains early morning. Sunsets in winter are really early around 4.30pm so you need to wake up early anyway. Hotel is located very close to Skyliner that gets you fast to Narita in 40 minutes. Train goes 150km/h. Buying skyliner ticket at the station was very complicated so perhaps getting it online would be easier. Very convinient subway station just a minute walk from hotel. Overall yes I would stay at that hotel again.
Comment from Hotel Management
14 Dec 2024 by mandaa, Hotel Management
Thank you very much for staying at our hotel this time. Regarding the train noise, we were able to reduce it to some extent by taking measures such as installing double sashes, but due to the location, we were unable to completely eliminate it. Sorry for the inconvenience caused. The hotel provides earplugs, so please use them if necessary. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 30 Nov 2024
It was noisy because the hotel is next to the subway but it didn't bother us at all. Hotel was comfortable and spacious compared to other hotels we previously stayed. Location was convenient. We will stay again when we return.
Comment from Hotel Management
1 Dec 2024 by mandaa, Hotel Management
Thank you very much for staying at our hotel this time. We are very glad to hear that you are satisfied with our hotel. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by mandaa, Hotel Management
Thank you very much for staying at our hotel this time. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 22 Nov 2024
The location was good but too near to train station, noisy when the train pass through. Good and also bad thing about it. But overall quite satisfy with it, spacious room space :)
Comment from Hotel Management
23 Nov 2024 by mandaa, Hotel Management
Thank you very much for using our hotel this time . Regarding the train noise, we were able to reduce it to some extent by taking measures such as installing double sashes, but due to the location, we were unable to completely eliminate it. Sorry for the inconvenience caused. The hotel provides earplugs, so please use them if necessary. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 18 Nov 2024
staff very nice and helpful.
Comment from Hotel Management
19 Nov 2024 by mandaa, Hotel Management
Thank you very much for staying at our hotel this time. We are very glad to hear that you are satisfied with our service. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 18 Nov 2024
優點和缺點都是太近車站，Staff nice ，有Dyson 捲髮棒借，咖啡同雪條任食😬
Comment from Hotel Management
19 Nov 2024 by mandaa, Hotel Management
感謝您的詳細評價！非常高興您對我們飯店表示滿意。關於電車行走所發出的聲響，我們已經透過安裝雙窗扇的方式來試圖在一定程度上減少它，但由於我們飯店地理位置的原因，並不能完全消除電車的聲響。對此我們表示非常抱歉，我們的飯店在大廳也有提供耳塞，如果您需要，請自由取用。我們將繼續努力改善我們的服務和設施，為所有客人提供一個舒適的住宿空間。再次感謝您的體諒與支持，希望能在不久的將來再次為您服務！
by A verified traveler
Posted 8 Nov 2024
There is silently and cleaned place. It was a good.
Comment from Hotel Management
9 Nov 2024 by mandaa, Hotel Management
Thank you very much for staying at our hotel this time. We are very glad to hear that you are satisfied with our hotel. We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 22 Oct 2024
When I first booked this hotel, I wasn't sure what to expect. I knew nothing about the area beyond a quick check on google maps and a few reddit threads.
Upon finding the hotel, I was pleasantly surprised. The lobby was small, but extremely inviting, and the man that helped us was super affable and quick to make us feel right at home. During check-in, we were offered water and popsicles, both of which were greatly appreciated after a long travel day!
By the elevator was a table full of amenities, from tea bags to toothbrushes and everything in between. There was also a selection of toys to check-out for the duration of your stay.
The room was VERY spacious with a large desk, two double beds, a comfy chair, and a table. The attached balcony spanned the length of the room and had equally comfortable furniture.
The bathroom had plenty of space to tend to daily needs: The shower had fantastic pressure. The toilet was a bidet, which had many comfort options, including a heated seat. Instructions were in English and Japanese.
The hotel was quiet with one minor exception: trains go by! Neither my husband nor I found it to be too loud. Closing the door to the balcony muffled the sounds considerably and, even with the door open, they were easy to forget.
There were many dining options and convenience stores, a gym, and the train station nearby.
The Hotel Tokyo Trip was a pleasant stay. If/when we visit Japan again, we're definitely coming back!
Comment from Hotel Management
24 Oct 2024 by Front staff, Hotel Management
Thank you very much for your stay. We would also like to express our sincere gratitude for your wonderful comments about Hotel Tokyo Trip.We are very happy to hear that you enjoyed the hospitality you received upon check-in and the atmosphere of our lobby. We also appreciate your compliments on the size of our room and our facilities. We are glad to hear that you enjoyed your stay.We are very honored that you enjoyed the water pressure of the shower and the function of the bidet. It is our greatest pleasure to hear that you enjoyed your stay.We are also very happy that you enjoyed the nearby restaurants, convenience stores, and convenient transportation. Please stop by our hotel again on your next visit to Japan. All our staff look forward to seeing you again.Thank you very much!
by A verified traveler
Posted 30 Sep 2024
Stayed here for almost a week.
I was hesitant about this hotel because a lot of people complained about the train noise. In my case, I did not find it problematic or distracting and they only last less than 10 seconds.
I highly recommend this hotel especially if you are arriving / departing via Narita Intl Airport. NRT is directly connected to Nippori station, which is about a 10-min walk from hotel. In addition, the hotel is also close to Nishi-Nippori station which is served by the JR trains and the Chiyoda line metro train. You can directly get to Shinjuku in less than 30 mins. The same train can also take you to Shibuya.
The hotel is close to late night gyudon restaurants and convenience stores.
I stayed on the 2nd floor, and I was just right next to the washer/dryer. I wish I didn't bring as much clothes cause it was so convenient to do laundry.
The room is nothing fancy, but clean and adequate. I like that there's a switch for all the lights in the room at the bedside.
The front desk also provides free coffee and free ice cream. Staff was friendly. Latest late checkout is only up to 2pm, with extra fee.
I will definitely consider this hotel again in the future.
Comment from Hotel Management
3 Oct 2024 by front staff, Hotel Management
Thank you very much for staying at our hotel this time. We are so glad to hear that you are satisfied with our hotel.We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
by A verified traveler
Posted 19 Sep 2024
Amazing and close to skylines airport terminal
Comment from Hotel Management
26 Sep 2024 by front staff, Hotel Management
Thank you very much for staying at our hotel this time. We are so glad to hear that you are satisfied with our hotel.We will continue to strive to improve our services and facilities so that we can provide a comfortable space for our guests. We are looking forward to seeing you again.
