Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Vicinity to subway station is great! Staff is also great, assisted me e.g. with forwarding luggage to my next hotel.
by A verified traveler
Posted 19 Nov 2024
Nice quiet area but very close to the train station Spacious room
by A verified traveler
Posted 15 Nov 2024
It was a comfortable stay!
Comment from Hotel Management
20 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Dear Guest,Thank you very much for staying at Hotel Mystays Premier Hamamatsucho. Thank you again for taking time out of your busy schedule to share your impressions of your stay with us.We hope you enjoyed your stay at our hotel. We hope that your stay with us will remain as a good memory for you.We look forward to welcoming you again. We hope you will choose Hotel Mystays Premier Hamamatsucho again when you come to Tokyo, Japan.Hotel Mystays Premier HamamatsuchoFront Desk
by A verified traveler
Posted 10 Nov 2024
Our room gets cleaned and supplies replenished daily. Close to public transport but not noisy.
Comment from Hotel Management
20 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Dear Guest,Thank you very much for staying at Hotel Mystays Premier Hamamatsucho. Thank you again for taking the time to write a review of your stay with us.We offer two types of plans, one with daily cleaning and the other without, and our staff takes great care in cleaning the rooms.We hope you were able to relax during your stay. We will continue to make every effort to provide you with a comfortable stay and look forward to your continued patronage.We look forward to serving you again.Hotel Mystays Premier HamamatsuchoFront Desk
by A verified traveler
Posted 9 Nov 2024
The room was spacious and tastefully designed. Liked the sliding grid panel between the entry and main room. Appreciated the extra space offered by the seating area. Would like it if extra towels were already placed in the room, however, I assume we would be provided with extras if we asked. The buffet breakfast in the restaurant downstairs offered a great variety of Japanese food.
Areas of improvement: Received emails from the hotel a few days prior to check-in informing us of potential construction activities in the hotel, and another one stating that the HVAC system would be switching from cooled air to heated air. When we got to our room, it felt uncomfortably warm. We were told by the staff that we could turn off the air delivery system and open the window to allow cool air from outside to come in. The window is pivoting, therefore, once opened, it makes it difficult to roll the shades down. It took a while to cool the room down. It would have been better if those notices were provided at the time of booking to help in our decision of selecting a hotel.
Overall, we liked this hotel and recommend it.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
20 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
この度は数ある宿泊施設の中からホテルマイステイズプレミア浜松町にご宿泊いただき、誠にありがとうございます。今回のご利用で高評価を頂戴致しまして、スタッフ一同、大変嬉しく思っております。当館1階にあるレストランは平日のみランチ・ディナー営業をしております。客室にあるメニューをルームサービスとして利用可能でございますので、次回ご利用頂く機会がございましたら、ぜひご利用くださいませ。今後もお客様にご満足いただけるサービスを提供できるよう、日々邁進して参ります。お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。ホテルマイステイズプレミア浜松町フロント
by A verified traveler
Posted 5 Nov 2024
Thank you for a great stay!!
Comment from Hotel Management
19 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Mystays Premier Hamamatsucho. Thank you again for taking time out of your busy schedule to write a review of your stay with us.We hope you had a pleasant stay with us. We are glad that your stay at our hotel left you with good memories, even if only a little.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you visit Japan and Tokyo. All of us at Hotel Mystays Premier Hamamatsucho look forward to serving you again.Hotel Mystays Premier HamamatsuchoFront Desk
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
19 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Thank you very much for staying at Hotel Mystays Premier Hamamatsucho. Thank you again for taking the time out of your busy schedule to give us a score to express your impressions of your stay with us.We are very grateful for your high evaluation. We will do our best to live up to your high evaluation, and we look forward to your continued patronage.We look forward to serving you again.Hotel Mystays Premier HamamatsuchoFront Desk
by A verified traveler
Posted 30 Oct 2024
Great location for first time visiting Japan
Comment from Hotel Management
12 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Dear GuestsThank you very much for choosing Hotel Mystays Premier Hamamatsucho for your first stay in Japan.Our hotel is located about a 5-minute walk from Monorail Hamamatsucho Station and Daimon Subway Station, which provide direct access to Haneda and Narita Airports.The Tokyo Tower is a 20-minute walk from the hotel.You cannot see it from your room, but you can see it as soon as you step out onto the main street.Azabudai Team Labo and Zojoji Temple are also located in the area. You can also transfer to the Yurikamome Line at Shinbashi Station to get to Odaiba with its amusement and large shopping malls in about 30 minutes.If you would like to enjoy sightseeing around the airport first, please stay at Hotel Mystays Premier Hamamatsucho.We look forward to welcoming you again.Hotel Mystays Premier Hamamatsucho
by A verified traveler from Sacramento
Posted 28 Oct 2024
The hotel is a bit run down and definitely needs some upgrading. But overall, I would recommend the hotel.
Comment from Hotel Management
12 Nov 2024 by ホテルマイステイズプレミア浜松町 くちこみ担当, Hotel Management
Dear CustomerThank you very much for staying at Hotel Mystays Premier Hamamatsucho. Thank you also for taking the time to provide us with your valuable feedback.As you mentioned, our hotel has been operating as a hotel for many years, and we cannot deny the aging of the building.We have asked our staff and contractors to make repairs whenever necessary,However, it is difficult to repair everything.If you have any inconvenience, please do not hesitate to ask our staff at the front desk, where they are available 24 hours a day.The room you have stayed in this time is a “Superior Twin Room” which can accommodate up to 3 adults.We also have other room types that can accommodate up to 5 adults, so please be sure to stay at Hotel Mystays Premier Hamamatsucho if you are planning a stay for the whole family.We look forward to welcoming you again.Hotel Mystays Premier Hamamatsucho
