Ratings based on 307 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 26 Dec 2024
This hotel is a complete dump. Rooms very visibly soiled with mold, blood and a large vomit or liquid stain of some description that melted the carpet. You are required to pay in full before seeing the room and there is no reasonable recourse from the hotel (zero recourse) or Expedia ($100 in points)for checking out early due to deplorable sanitary conditions. This hotel needs to be removed from Expedia and no one should have to stay in such a dirty place.
Comment from Hotel Management
26 Dec 2024 by s, Hotel Management
Thank you very much for stayedour we are apologized for that if you requested to change the room we were able to change the room for your
by A verified traveler
Posted 20 Dec 2024
Great spot small room :)
by A verified traveler
Posted 18 Dec 2024
Overall the area hotel was great. The stuff was friendly to us. They even help me get my lost passport from the airport by traducing and giving the airport staff the correct mailing address of the hotel. The rooms are big enough for two people. If you want anything bigger, spent more and go somewhere else. But for the price, I believe this is okay. The area around the hotel gets so busy and dirty at night. Honestly the dirtiest part from all of Tokyo. It so much youth and tourists. It’s s like Times Square, but 10 cups of espresso coffee on an empty stomach. But again, some people are really into this type of environment. I’m from NYC, so i already have plenty of this in my life on a daily basics lol
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 1 Nov 2024
2 minutes away from restaurant and entertainment
by A verified traveler
Posted 20 Oct 2024
I have stayed at many places in the Shinjuku area and this place I give a 4/10. It took a while to check in. You must use the kiosk and it took about 10 mins to load. The room had an old musty smell. The bed was hard and pillows felt like it had wires weaving in and out. I wouldn’t stay again unless only option.
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 15 Oct 2024
With everywhere else booked out on a Public holiday long weekend and mixed reviews online, I was pleasantly surprised by this property. Certainly clean enough, reasonably priced, everything worked and convenient to everything you need in Shinjuku.
by A verified traveler
Posted 1 Oct 2024
The hotel is fine if you’re just looking for a place to crash that is relatively affordable. If you’re looking for a bit more comfort, then look elsewhere.
The good: It’s walking distance to a couple train stations, the staff are nice, and the bathroom was clean. There is a 7-11 right next door which is very convenient. My room was a standard room and it had a mini fridge as well as a fabric freshener spray, which was a nice touch.
The bad: The pillows has stains on them, the room smelt a bit like smoke, and you can hear other guests loudly in the hallways at time (also quite a bit of street noise). They do not store luggage if you arrive early, but there are public storage lockers only a block away so that’s not too bad.
The hotel isn’t that bad — it just depends what you’re looking to get out of it. Personally, as a solo female traveller, I’d spend a bit more money to stay somewhere a little nicer next time. However, if you’re doing a trip where you plan to party, want to save money, and you really don’t care too much about the hotel room, then it’s fine. I’m sure it’s very comparable in quality to other nearby hotels of the same price range.
