Ratings based on 66 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jul 2024
I recently had the pleasure of staying at Hotel LiVEMAX and it was an exceptional experience from start to finish. The moment I walked into the lobby, I was greeted with warm smiles and a welcoming atmosphere. The check-in process was seamless and quick, setting the tone for a fantastic stay.
Comment from Hotel Management
28 Jul 2024 by Front Desk, Hotel Management
Thank you for staying at Hotel Livemax Asakusabashi Station North Exit.All of our staff members are very happy that we were able to provide a comfortable time and space for our customers. We will do our best to meet your expectations the next time you use our hotel, and we look forward to your continued support.Hotel Livemax Asakusabashi Station North Exit Front Desk
by A verified traveler
Posted 21 May 2024
This was our first impression of Japanese hotels- being used to large hotel rooms in America - we didn’t know how to get comfortable in these smaller accommodations - lucky they gave us they one room with a balcony - so for 4 days we used the terrace space as our closet
Comment from Hotel Management
28 Jul 2024 by Front Desk, Hotel Management
Thank you for staying at Hotel Livemax Asakusabashi Station North Exit."Small rooms" is a weak point of our hotel, and we have received many complaints from other guests as well. We apologize for any inconvenience this may cause to our customers, and we will continue to work hard to ensure thorough cleaning and improve our services. Thank you for your continued support.Hotel Livemax Asakusabashi Station North Exit Front Desk
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 23 Apr 2024 on Hotels
Excellent and the front desk staff were friendly and helpful.
Comment from Hotel Management
28 Jul 2024 by Front Desk, Hotel Management
Thank you for staying at Hotel Livemax Asakusabashi Station North Exit.All of our staff will continue to work hard to ensure that our customers have a safe and comfortable stay.We sincerely look forward to seeing you again.Hotel Livemax Asakusabashi Station North Exit
by A verified traveler
Posted 1 Nov 2023
Nice and cozy next to train stations
by A verified traveler
Posted 22 Oct 2023
by A verified traveler
Posted 16 Aug 2023
by A verified traveler
Posted 29 Jul 2023
It's very near subway exit A6 just 100 m. away and very quiet at night. There are many restaurants in the area but you have to walk to the opposite side of the road.
The room is clean with great facilities, but it quite small which is typical in Japan.
Staff isn't always at the counter, you can call them by the bell at the counter.
One day, I came back to my room and realize that hair brush and sponge bath that hotel provided was thrown away by cleaning staff with no replacement, so I have to went down to the lobby and asked for a replacement from receptionist.
by A verified traveler
Avoid. Dirty and unmaintained hotel
Posted 18 Jul 2023 on HotelsThis hotel was disgusting and poorly maintained. The toilet had brown stains on the seat when I checked in, and I had to clean it myself. Countertops were also dusty.
Attached is a photo of the peeling wall paper of my room. This is the condition the hotel staff deemed as acceptable for guests.
The hotel description says that luggage storage is a provided service. However, I had to negotiate with the front desk back and forth before they were willing to accept my luggage. They said that I need to give them advanced notice. I did so before checking out, but a different employee worked the front desk the day I checked out and she tried to reject my request!
Overall, this hotel was unclean and frustrating.
by A verified traveler
Posted 6 Mar 2023
