Ratings based on 16 Verified Reviews
3.1 Room cleanliness
2.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
it was more spacious than many of the properties in this price point. The pillows were laughable and the air conditioner remote was difficult to navigate, but all else was really good once we figured out we had to check in/out .5 miles away.
Comment from Hotel Management
11 Jun 2024 by HIROKI , Hotel Management
We're glad to hear that you found our property to be more spacious compared to others in its price range. We apologize for the inconvenience caused by the air conditioner remote. Your feedback is valuable to us, and we'll certainly look into improving these aspects in the future. Additionally, we'll make sure to provide clearer instructions regarding the check-in/out process. Thank you for bringing these issues to our attention, and we hope to have the opportunity to host you again in the future.
by A verified traveler
Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
27 Apr 2024 by 弘城ビル, Hotel Management
ご宿泊いただきありがとうございました！素敵な時間をお過ごしいただけたようで、大変嬉しく思います。
by A verified traveler
Posted 20 Apr 2024
Sheets didn't seem clean and had a funny smell
Comment from Hotel Management
20 Apr 2024 by HIROKI Building, Hotel Management
We apologize for any inconvenience you experienced. We take cleanliness very seriously and are committed to providing a comfortable stay for all our guests. We'll immediately address the issue with our housekeeping team to ensure that this doesn't happen again in the future. Thank you for bringing it to our attention.
by A verified traveler
Stay away.
Posted 28 Nov 2019 on HotelsNot allowed to take out garbage yourself. Did. It smell good. Floor was filthy and had to wash it myself. Dirty towel on the window. Garbage in the drawers from last guest. Check in and check out in a different building 8 min walk away. Overall, will not stay there again.
by A verified traveler
Posted 30 Jun 2019
Just awful place for staying. It’s is cheap, but it is not worth to stay there, and reasons are 1) there was a spider on the pillow. I gave up to stay there when I noticed that. 2) Too dusty and really hard to breath. 3) Awful customer service. They never pick up the phone, and even though you send a message to them, they will reply back more than a day. It is cheap, and it costed about $50, but even if the staying fee costs only $5 (that is impossible), I would still refuse to stay.
by A verified traveler
Posted 17 Mar 2019
This property is good but what price I booked first next time it was more than double price.
by A verified traveler
Spacious room compare with other hotels in JP
Posted 15 Mar 2019 on HotelsQuiet environment. Need 15 minutes walk to the JR station but it’s acceptable.
by A verified traveler
Posted 1 Jan 2019
Had a little trouble finding it but that was only because we were too focused on following google and not looking around other than that it was great for what we used it for just needed a place to hold our stuff and sleep in between exploits
by A verified traveler
Posted 1 Sep 2024
交通の便が良く、飲食店も豊富で滞在しやすかったです。何より、コンビニがすぐ隣にあるのは、かなり便利でした。
Comment from Hotel Management
21 Oct 2024 by HIROKI Building, Hotel Management
レビューをありがとうございます！交通の便が良く、飲食店が豊富で滞在しやすかったとのこと、大変嬉しく思います。特にコンビニがすぐ隣にある便利さをご評価いただき、ありがとうございます。またのご利用を心よりお待ちしております！
by A verified traveler
Posted 16 Apr 2024 on Hotels
Comment from Hotel Management
16 May 2024 by HIROKI Building, Hotel Management
Thank you very much for staying with us.
