Ratings based on 10 Verified Reviews
4.3 Room cleanliness
3.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Clean and quiet
Comment from Hotel Management
6 Nov 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for reviewing our place. We are happy to know you are pleased with our room! We would love to welcome you back soon.
by A verified traveler
Posted 24 Jun 2024
The pros are the property is very clean, modern and the management was responsive and let us drop our suitcases off before check-in.
The cons were we had to log out heavy suitcases up 3 flights of stairs (no elevator), it was a bit of a walk to the train station & services. The worst was there was no spare toilet paper so we had to purchase more.
Otherwise, we enjoyed our stay!
Comment from Hotel Management
24 Jun 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for taking the time to post a review of your stay with us. Please accept our sincere apologies for the issue you encountered during your stay. We will make every effort to ensure the quality will be better, and your concerns have been shared with our team for improvement in the future. We value your feedback and again appreciate your stay.
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Bad response
Posted 18 Jun 2024 on HotelsHostel reply the message very slow and some questions didn't reply to make us very confused during our stay, especially we stay 4 days, we just want to know what is policy to deal with trash, no any response for this. So we have keep our trash in the room 4 days,
Comment from Hotel Management
18 Jun 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for taking the time to post a review of your stay with us. We replied to your message, but if you did not receive it, we are sorry. We appreciate your patience and absolutely make every effort to improve our accommodation better. Hope you will stay with us again for a more gratifying experience.
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for taking the time to post a review of your stay with us. We hope to host you again in the near future.
by A verified traveler
Posted 19 May 2024
The cost performance is the best
Comment from Hotel Management
21 May 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for writing us a great review! We are very happy to hear that and hope to see you again soon.
by A verified traveler
Posted 20 Apr 2024
Todo estuvo excelente, nos quedamos 3 personas y no nos sentimos apretados. Los departamentos en Japón de por si son pequeños pero este no tenia ningún problema. Contaba con estufa y todo los platos y utensilios para cocinar incluyendo tetera.
La estacion esta a menos de 10 min caminando, por 160 yenes llegas a la estacion de Ikebukuro en 5 min para transbordar a la linea Yamanote :)
Inclusive si no quieres pagar, la estacion de Ikebukuro está a 30 min a pie.
La limpieza del lugar estuvo excelente, volveria a hospedarme ahi sin duda.
Comment from Hotel Management
1 May 2024 by H2O Stay Ikebukuro, Hotel Management
Thank you for writing us a great review! We are very happy to hear that and hope to see you again soon.
by A verified traveler
Posted 28 Nov 2021
by A verified traveler from 宮城県
Posted 1 Nov 2020
対応もよく、気持ちよく、宿泊できました。お世話になりました。ありがとうございました。
Comment from Hotel Management
2 Nov 2020 by H2O Stay Ikebukuro, Hotel Management
素晴らしいﾚﾋﾞｭｰをありがとうございます｡またのご利用をお待ちしております｡
by A verified traveler
Posted 27 May 2020 on Hotels
Comment from Hotel Management
3 Jun 2020 by H2O, Hotel Management
Thank you for writing us a great review! We are very happy to hear that and hope to see you again soon.
素晴らしいレビューをありがとうございます。またのご利用をお待ちしております。
