Ratings based on 251 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Decatur

Posted 8 Dec 2024
Great property near the imperial palace. Great for business trips near Otemachi area
Comment from Hotel Management
9 Dec 2024 by Uday Rao, General Manager, Hotel Management
Dear Edward,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Uday Rao, General Manager, Hotel Management
Dear Alain,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Incredible
Comment from Hotel Management
1 Dec 2024 by Uday Rao, General Manager, Hotel Management
Dear Ferima,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 18 Nov 2024
The staff is friendly and the service is very detailed. The area is more like business area. But the subway is convenient.
Comment from Hotel Management
20 Nov 2024 by Uday Rao, General Manager, Hotel Management
Dear Lee,Thank you very much for staying with us and taking your time to write a review.We appreciate your feed back and we hope to welcome you back in the near future.Uday RaoRegional Vice President and General ManagerFour Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Uday Rao, General Manager, Hotel Management
Dear Joseph Dave,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Staff were great and service is excellent !!!
Comment from Hotel Management
10 Nov 2024 by Uday Rao, General Manager, Hotel Management
Dear Yulia,Thank you very much for staying with us. We appreciate your warm message to our staff . We hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler from Foster City

Posted 5 Nov 2024
Excellent location their service is amazing and staff very polite and knowledgeable and go out of the way to make you comfortable and all minute details taken care off
Comment from Hotel Management
10 Nov 2024 by Uday Rao, General Manager, Hotel Management
Dear Sunder,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future.Uday RaoRegional Vice President and General ManagerFour Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Very nice hotel with friendly staff with great views of Tokyo and Mount Fuji
Comment from Hotel Management
29 Oct 2024 by Uday Rao, General Manager, Hotel Management
Dear Imran,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler from Torrance

Posted 23 Oct 2024
Excellent service, safe and quiet beautiful neighborhoods, near shopping area, near subway stations and Tokyo stations.
Comment from Hotel Management
28 Oct 2024 by Uday Rao, General Manager, Hotel Management
Dear Song,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Beautiful and clean. Top notch service as all Four Seasons I have visited. Will definitely be back.
Comment from Hotel Management
22 Oct 2024 by Uday Rao, General Manager, Hotel Management
Dear Celeste,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Uday Rao Regional Vice President and General Manager Four Seasons Hotel Tokyo at Otemachi