Ratings based on 285 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The staff were very helpful, the room was as advertised it was fit for my purpose, bath and shower , fridge, on site coin laundry and drinks vending machines. A small walk from local train station
by A verified traveler
Posted 15 Oct 2024
Not too bad. Best thing was the reception great people and try to help us every time.
Comment from Hotel Management
19 Oct 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We are relieved to hear that you were satisfied with your stay.We are touched to receive words of praise about our customer service. We will continue to do our best to make as many customers as possible smile, encouraged by your feedback.We hope that you will use our hotel again if you are in the area for business again. All of our staff look forward to seeing you again. Thank you very much.
by A verified traveler
Posted 4 Oct 2024
The whole time I was there the washroom was broken on me. I was too busy so I didn’t go to the front and told the staff. But it was a good hotel. I liked the area
Comment from Hotel Management
19 Oct 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We also thank you for taking the time to leave us your valuable feedback despite your busy schedule. We deeply apologize for the inconvenience you experienced and for the criticism you gave us about the room you stayed in. We will be more careful to avoid such oversights in the future. We will do our best to improve the issue you pointed out, and we appreciate your continued patronage. We look forward to welcoming you back. Thank you for posting your review.
by A verified traveler
Posted 30 Sep 2024
Reasonable price hotel. The area is nice.
Comment from Hotel Management
4 Oct 2024 by フレックステイイン常盤台, Hotel Management
この度は当館をご利用頂き誠にありがとうございます。当館でのご滞在に満足いただけたようで安心しております。もし再びお客様がお近くに御用の際には是非また当館をご利用頂ければ幸いで御座います。再びお客様にお会いできることをスタッフ一同心よりお待ち申し上げております。ありがとうございました。
by A verified traveler
Posted 23 Aug 2024
Very clean and very nice staff
Comment from Hotel Management
30 Aug 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We are relieved to hear that you were satisfied with your stay. If you have business in the area again, we would be delighted if you would use our hotel again. All our staff look forward to seeing you again. Thank you very much.
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
13 Aug 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We are relieved to hear that you were satisfied with your stay. If you have business in the area again, we would be delighted if you would use our hotel again. All our staff look forward to seeing you again. Thank you very much.
by A verified traveler
Posted 29 Jul 2024
All OK
Comment from Hotel Management
6 Aug 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We are relieved to hear that you were satisfied with your stay. If you have business in the area again, we would be delighted if you would use our hotel again. All our staff look forward to seeing you again. Thank you very much.
by A verified traveler
Posted 19 Jul 2024
Good property for our needs. No housekeeping for duration of stay unless requested and paid for. Awesome local neighborhod to explore.
Comment from Hotel Management
25 Jul 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We are relieved that you were satisfied with your stay.As you said, we do not provide cleaning during your stay.If cleaning is required, there will be a fee, so please ask our staff for details.As many guests stay for medium to long periods of time, the weekly planincludes one night's worth of towels in the room, and if necessary, you can get them at the front desk for a fee.This helps to reduce costs.We hope you will use our hotel again if you are in the area again. All of our staff look forward to seeing you again. Thank you very much.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
9 Jul 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We will continue to strive to satisfy our customers in the future. Thank you for taking the time to post a review. All our staff look forward to welcoming you again.
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
25 Jul 2024 by フレックステイイン常盤台, Hotel Management
Thank you very much for using our hotel. We will continue to strive to satisfy our customers in the future. Thank you for taking the time to post a review. All our staff look forward to welcoming you again.
