Ratings based on 430 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
If i get to come back to tokyo i will stay here again. Nice and comfy rooms, relitivly close to everything
Comment from Hotel Management
5 Nov 2024 by Flexstay Inn Ekoda Reception, Hotel Management
We are very pleased to receive such high praise and compliments.We will do our best to have the same reputation the next time you visit us.We look forward to your next stay.Reception, Flexstay Inn Ekoda
by A verified traveler
Posted 29 Mar 2024
You get what you pay for with this type of hotel. The location is good, and from Ekoda station you can get to Ikebukuro quite easily.
If you want your room to be cleaned the price is currently 3000 yen each time. For extras such as more towels you have to pay.
Nearby are convenience stores, supermarkets and restaurants. During my stay, an earthquake happened and then someone set off the fire-alarm. The night staff were professional, but not many people had any idea what to do.
The staff during the daytime are friendly and know some English. However, the staff finish at 6 pm so reach out before if you arrive late.
Comment from Hotel Management
30 Mar 2024 by Flexstay Inn Ekoda reception, Hotel Management
Dear CustomerThank you very much for staying with us for such a long time.We apologize for the inconvenience caused by the fire alarm operating during your stay.I think there were some things that we lacked in response, but we are very happy to receive kind words from our customers.As our customers have said, our hotel is in a very convenient location with good access to Ikebukuro Station and Shinjuku Station.There are many overseas guests who use our hotel as a base for sightseeing in Tokyo.We look forward to using our hotel again if you have the opportunity.thank you very much.
by A verified traveler
Posted 17 Nov 2023 on Hotels
Whenever I go on a solo Japan trip, I always stay here. It's a decent size for just one person.
Comment from Hotel Management
17 Nov 2023 by Flexstay Inn Ekoda Reception, Hotel Management
Dear CustomerThank you for using our service.We are very happy to receive such a high evaluation.We are also looking forward to meeting our customers.Please enjoy your stay in Japan.
by A verified traveler
Posted 26 Oct 2023
Love the neighborhood, love the facility. Great place.
Comment from Hotel Management
27 Oct 2023 by Flexstay Inn Ekoda, Hotel Management
Thank you very much for using our hotel.We are very pleased to receive your very high evaluation of our hotel.We will continue our efforts to make you want to stay with us again.We would be happy if you could make a reservation again when you come to the neighborhood.
by A verified traveler
Posted 23 Sep 2023
Comment from Hotel Management
15 Oct 2023 by Flexstay Inn Ekoda, Hotel Management
Thank you very much for your stay and your rating.We will continue to make every effort to ensure that our guests have a pleasant stay.Flexstay Inn Ekoda
by A verified traveler
Posted 13 Aug 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by フレックステイイン江古田 フロント, Hotel Management
この度はフレックステイイン江古田をご利用頂きまして誠にありがとうございます。ご多忙の中、大変高いご評価を賜り大変嬉しく思っております。これからもお客様がご満足頂けますよう努めてまいります。 またお近くにお越しの際は、再度ご利用のご検討を頂けましたら幸いでございます。
by A verified traveler
Posted 22 Jun 2023
Great location and well-equipped room. Definitely will come back again !
Comment from Hotel Management
23 Jun 2023 by Reception,FLEXSTAY INN Ekoda, Hotel Management
Dear Customer,Thank you very much for staying with us this time.We are very happy that you were satisfied with your stay.We are looking forward to seeing you again.I'm really thankful to you.
by A verified traveler
Posted 6 Feb 2023
The room is a kind of outdated, but the room is clean and efficient.
This property provides no cleaning or maid services if you stay consecutive nights. You have to take dirty towels to the front desk for exchanging to clean one. Also you have to take your trash to the trash room. The room has the electric vacuum which you can clean the floor anytime you need.
The room rates were very reasonable and I was happy to stay this property.
Comment from Hotel Management
7 Feb 2023 by Flexstay Inn Ekoda, Hotel Management
Thank you very much for staying with us and for your valuable feedback.Our concept is to provide a simple and a flexible stay, which results to ask our guests for some cooperation (room cleaning, towel exchange etc.)We very much appreciate your kind understanding.And it is a pleasure to hear that you were happy staying with us.
by A verified traveler
Posted 19 Dec 2022
Professional and kind staff. Convenience store next door, subway station walking distance. Great stay.
Comment from Hotel Management
20 Dec 2022 by Flexstay Inn Ekoda, Hotel Management
Thank you very much for having stayed at Flexstay Inn Ekoda.I am delighted that you were impressed with our staff and locations.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.
by A verified traveler
Posted 19 Jun 2022
Stuff at the hotel was really helpful in amending last minute change
Comment from Hotel Management
20 Jun 2022 by Reception,FLEXSTAY INN Ekoda, Hotel Management
Thank you very much for staying with us at FLEXSTAY INN Ekoda. We are grateful that you send us warm commnets. Also we are glad that you were satidfied with our services and enjoyed your accommodation. We look forward to welcoming you again in the near future.
Thank you.
