Ratings based on 623 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2020 on Hotels
Comment from Hotel Management
28 Mar 2020 by ファーストキャビン京橋 フロント ハン, Hotel Management
この度はファーストキャビン京橋にご来館頂きまして誠にありがとうございました。 並びにお忙しいところ口コミの投稿にご協力頂けましたことに感謝を申し上げます。 お客様のまたのご来館を心よりお待ち申し上げております。
by A verified traveler from Edmonton, AB
Posted 23 Mar 2020
My first experience with a capsule hotel. The staff were very accommodating and pilot. Hotel was super clean and provided full amenities. Cabin was quite spacious.
Comment from Hotel Management
24 Mar 2020 by First Cabin Kyobashi Front , Hotel Management
Thank you for using our hotel.
I am very glad that our guests are satisfied with our hotel.
Waiting for the customer to come again,
The staff will do their best to provide better service.
We look forward to your use again.
by A verified traveler
Posted 1 Feb 2020
A great location for exploring Tokyo, super easy to get to public transportation. This is a great place to try out staying in a capsule hotel for the first time. Just what I needed.
Comment from Hotel Management
3 Feb 2020 by TAKAHASHI, Hotel Management
Thank you for using. .
We are glad that you can spend your time comfortably.
I am honored to help you explore Tokyo.
We look forward to your use again.
by A verified traveler
Posted 12 Jan 2020
Comment from Hotel Management
25 Jan 2020 by ファーストキャビン京橋 菅谷, Hotel Management
この度はファーストキャビン京橋をご利用頂き誠に有難うございます。
ご評価いただき有難うございます。
これからもサービス向上やお客様への配慮へ努めて参りますので、
またのご来館心よりお待ちしております。
by A verified traveler
Nah..
Posted 4 Jan 2020 on HotelsThe beds are really hard and all the sinks are clogged in the washroom. Some days they forget to leave clean towels and there is nowhere to fill your water bottle.
Comment from Hotel Management
11 Jan 2020 by ファーストキャビン京橋 フロント小田金, Hotel Management
Thanks for staying.
It's bad that the sink in the washbasin was clogged.
We'll check and clean up soon.
By the way, the water in our washroom is clean drinking water.
If you don't like it, buy it at a vending machine or add hot water from a pot in the lounge and cool it down.
And dirty towels are usually refreshed daily.
However, in the case of the ECO-plan, it is a plan in which new towels cannot be given.
Sorry for the inconvenience.
We appreciate your review.
thank you
by A verified traveler
Posted 15 Dec 2019
The cabin is tall enough for a 6-feet guy to sit inside. The environment is very quiet. Also it’s near the Tokyo station.
The only annoying thing is that you need to spare 10 minutes or so to go to the 1/F (reception at 2/F). Busy lift
Comment from Hotel Management
21 Dec 2019 by Lim, Hotel Management
Thank you for your review.
We do one`s best for client`s comfort.
We are glad your stay.
Thank you
by A verified traveler
Posted 3 Dec 2019
The staff was very friendly and the spa at these hotels are absolutely amazing.
Comment from Hotel Management
5 Dec 2019 by Frontdesk SUGAYA, Hotel Management
Thank you for using First Cabin Kyobashi.
All the staff are very happy to be able to spend their visits.
Thank you for posting again.
We will continue to improve the service, so we look forward to seeing you again.
by A verified traveler from Montreal
Posted 3 Dec 2019
Bed is hard, everything else is amazing, great servoce and amenities.
Comment from Hotel Management
5 Dec 2019 by Frontdesk SUGAYA, Hotel Management
Thank you for using First Cabin Kyobashi.
All the staff are very happy to be able to spend their visits.
Thank you for posting again.
We will continue to improve the service, so we look forward to seeing you again.
by A verified traveler
Posted 1 Dec 2019
There didn't seem to be nearly enough shower and for the quanty of people. Rhe bed were way ro hard and i usually like my bed firm. Not enough blankets or control over heating. The store to close the cabins were way to nosy and there was no way to do it gently to generate less noise.
Comment from Hotel Management
5 Dec 2019 by Frontdesk sugaya, Hotel Management
Thank you for using First Cabin Kyobashi.
All the staff are very happy to be able to spend their visits.
Thank you for posting again.
We will continue to improve the service, so we look forward to seeing you again.
by A verified traveler
The best in Tokyo
Posted 21 Nov 2019 on HotelsI stayed for two nights. Before that, I stayed for two nights at Tokyo Ekimae Bay Hotel, a similarky nice capsule hotel but this one, is obviously thr best. Excellent location, friendly and helpful staff, very clean. It also provides you locks for your large luggage and a locable space in your cabin.
Comment from Hotel Management
23 Nov 2019 by Reception SHIMOCHI, Hotel Management
Thank you for selecting us out of the many possible places here.
We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.
Your favorable comments has warmed our hearts and we will strive for excellence in our service.
We eagerly await your kind return in the near future.
Once again, we would like to express our sincere thanks for choosing our place.
