Ratings based on 974 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Dec 2024
We are a family of 4 and stayed in the junior suite. It was a beautiful room, clean, and modern. It was hard to find a larger room that would fit 4 people in Tokyo and I’m so happy I found this hotel. We had enough space for sleeping, hanging out and for our luggages. We all enjoyed our stay very much. It was nice to relax at the hotel after a long day of exploring the city. The train station is very close to the hotel, about 5-8 min walk. It’s only 1 stop away from Shinjuku. I would stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2024
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Nice serviceable hotel in quiet location. Close to subway
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Very clean and easy to get to. Connected to a 7-11 without leaving the building and located right next to a bakery and family mart. Staff were very welcoming and helpful, knew English without any issues. Would recommend to travellers and wouldn’t mind coming back
5 out of 5
by A verified traveler

Posted 25 Nov 2024
For a basic small room and at the price. This is a spacious room. Very clean. And very nice bath area
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Daiwa Roynet Hotel Nishishinjuku PREMIER, Hotel Management
Thank you for your review. We are glad to hear you enjoyed your stay in our hotel. We are looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Great location, facilities were great, only ( minor) complaints were the room was smaller than anticipated. Once our bags were unpacked a person could barely find somewhere to stand. TV only had one English Channel (CNN)
Comment from Hotel Management
24 Nov 2024 by Front desk, Hotel Management
Dear Mr./Ms.Gordon,Thank you for your positive feedback regarding our location and facilities. We appreciate your comments about the room size and the limited English TV channels, which we will consider for future improvements. We hope to welcome you back soon.Best regards,Daiwa Roynet Hotel Nishi Shinjuku PREMIER