Ratings based on 131 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
It was perfect. The staff are so kind and helpful. Great restaurant recommendation. The private onsen is amazing.
by A verified traveler
Posted 1 Oct 2024
Lovely traditional boutique hotel with modern amenities and wonderful people.
by A verified traveler
Posted 27 Sep 2024
We liked the Onsen with view to the skytree and the staff and service was so so nice!!!
by A verified traveler
Posted 26 Sep 2024
I had no idea what to expect. An old friend encouraged me to try a Ryokan during my first visit to Japan. I viewed many photos, read many things, and read reviews. However, you only know what you are getting yourself into sometimes once you are onsite. I didn’t know how I would feel about the open-air bath part. But I’m up to a challenge and leaving my comfort zone behind.
When I walked in the door, one of the staff, Mizuki, went out of her way to make me feel welcome. I arrived a little early because of a mistake on MY PART, which she understood and allowed me to leave my luggage while I went out exploring a tour I had booked in the vicinity of the property.
When my tour was over and it was time to check in later, Mizuki awaited me with a welcome ceremony, tea, and dessert. Afterward, my luggage was already there when I went to my room. So, I spent time relaxing and preparing myself for my first open-air bath. When I entered the series of personal rooms, dressing room, shower, and bath, I felt safe, valued as a patron, and totally relaxed after my session.
Of course, after returning to my room and taking another shower, I slept like a baby that night. When it was time for breakfast (which you selected the time), I was served a delicious traditional Japanese breakfast.
The hospitality alone, along with the other benefits of staying there, will certainly make me return for another visit. Thank you, Mizuki, other staff, and chef, for a memorable stay at your hotel.
by A verified traveler from Kapolei
Posted 17 Sep 2024
Great staff. Great looking cation. Great experience.
by A verified traveler
Posted 16 Sep 2024
Traditional Japanese style hotel with lots of charm and exemplary service. A perfect change of pace. Rooms are quirky and small but well designed if you’re a minimalist. Breakfast is outstanding. And the outdoor bathing with views of the sky tree is pretty special.
by A verified traveler from Martinez
Posted 15 Sep 2024
Wonderful hotel staff that treats you like family. They made great local restaurant recommendations. The included traditional breakfast was wonderful. This family literally came outside to see us off like we were related. If you are looking for a Ryokan experience in Tokyo, please visit this location. Awesome experience.
by A verified traveler
Posted 6 Aug 2024
Excellent staff members that were helpful and kind. Shout out to Yoko-san and Koji-san for a great welcome experience with tea and introductions. Open air bath experience was great and rooms were cozy and beautiful. Would definitely recommend to others. Breakfast was also delicious.
by A verified traveler
Posted 27 Jul 2024
by A verified traveler
Posted 14 Jul 2024
Very nice! Comfortable! Stress less
(No breakfast until 8, so you’ll have to skip if you have early plans😬)
