Ratings based on 450 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 19 Jul 2024
by A verified traveler
Posted 23 Jun 2024
The staff were very helpful as our flight was delayed getting there and ended up checking in at midnight. Staff was able to recommend great ramen place which opened til 4am!! Location also very convenient for shopping and getting around using the metro.
The staff were good in providing directions to places we wanted to visit (ie: restaurants, shopping....).
The 3 restaurants at the hotel were very nice. We tried only 2, ramen and sushi, and both were excellent!! We didn't get to try the beef place as lunch was only available Fri, Sat and Sun.
by A verified traveler
Posted 8 Jun 2024
Everything was top class!! Very clean, safe, in the heart of shopping district and close to subway.
by A verified traveler
Posted 7 Apr 2024 on Hotels
Super solid value, well located
Comment from Hotel Management
11 Apr 2024 by Courtyard Marriott Tokyo Ginza, Hotel Management
Thank you for choosing our hotel at this time.We look forward to welcoming you again.Sincerely,
by A verified traveler
Hotels.com reservation was in reliable
Posted 3 Apr 2024 on HotelsBooking was made thru Hotels.com but reservation was not in system. Fortunately hotel was able to accommodate us
Comment from Hotel Management
11 Apr 2024 by Courtyard Marriott Tokyo Ginza, Hotel Management
We are happy to welcome you this time.We look forward to welcoming you again.Sincerely,
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
11 Apr 2024 by Courtyard Marriott Tokyo Ginza, Hotel Management
Thank you for choosing our hotel at this time.We look forward to welcoing you again.Sincerely,
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
31 Mar 2023 by Courtyard Ginza, Hotel Management
コートヤード・マリオット銀座東武ホテルをご利用いただきありがとうございました。またのご来館をスタッフ一同お待ち申し上げております。
by A verified traveler
Posted 12 Mar 2023
Rooms were very out-dated. Need renovation. Everything seems to be back in the 80s and room and corridor smells funny
Comment from Hotel Management
13 Mar 2023 by Courtyard Marriott Tokyo Ginza, Hotel Management
Thank you for choosing our hotel.We are sorry that we could not meet your expectations for your stay.Our hotel will be undergoing renovation work starting May 9.We have not yet decided when we will reopen for business, but we hope that you will come back to our hotel when we re-open. We look forward to welcoing you again.Best regards,
by A verified traveler from WINNIPEG
Posted 11 Feb 2023
Great location, and good service!
Comment from Hotel Management
13 Mar 2023 by Courtyard Marriott Toyo Ginza, Hotel Management
Thank you for staying our hotel at this time.We look forwward to welcoming you again.Best regards,
