Ratings based on 242 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great hotel, cleaned, and in a fantastic location.
Breakfast really good and staff super kind
by A verified traveler
Posted 23 Dec 2024
Super clean and Staff were awesome, great food and we’ll located
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Convenient location to transportation stations, friendly and helpful staff, well appointed rooms, excellent breakfast buffet with coffee, juices, hot food selection changes daily ( sausage, eggs, potatoes, meatballs, pasta, chicken, rices, soup), yogurt, fruit, salads (mushrooms, cabbage, broccoli, bean salad, tomatoes, potato, dressings), cereals, milk, breads.
Staff is particularly helpful. When we missed a connecting flight, our arrival was delayed a day. I emailed them through Expedia reservation and they held our reservation.
They cleaned and changed towels daily. Complimentary bath supplies included soap, shampoo, conditioner, toothbrushes, toothpaste, combs, Q tips. 7-11 store located next door accepts Suica cards for payment, which is convenient for incidentals, ice cream after a long day or a light snack or drink
by A verified traveler
Posted 20 Nov 2024
Loved that the hotel is located right next to a train station. It was easy to get to and from Narita airport. The staff are friendly, and breakfast is provided to you in the morning. If you workout, there's a gym just 5 minutes away. Super convenient location.
by A verified traveler
Posted 15 Nov 2024
The staff were very kind and helpful! The daily breakfast menu changed daily during our 5 day stay there and was delicious! Worth every penny! I liked the 2 laundry areas in the hotel too! Next time I’d choose a larger room just because, but they do have a self storage luggage area on the ground level which was used alot by the guests.
by A verified traveler
Posted 14 Nov 2024
Easy access to transit. Staff were very helpful
by A verified traveler
Posted 9 Nov 2024
The hotel was clean and fairly average, the rooms were pretty noisy, we could hear other guests and the traffic
by A verified traveler
Posted 26 Sep 2024 on Wotif
They delivered what they promised including customer care I never regretted choosing this hotel and will recommend to anyone who wants to stay in Tokyo for holidays easy access to the train connections
by A verified traveler
Posted 4 Sep 2024 on Hotels
