Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Great location. Clean and quiet. Nice staff. Rooms small but nice.
by A verified traveler
Posted 4 Sep 2024
Location was superb. right in the middle of Shinjuku. Spent entire day exploring the area. Just behind Kaubukicho. Many dining options and staying here let us enjoy the area at night. We had a corner room so it was more spacious than usual. Very clean. Enjoyed our stay
Comment from Hotel Management
4 Sep 2024 by ALI, Hotel Management
"Thank you very much for staying at Citadines Central Shinjuku Tokyo.We would like to share your comments with our entire staff and will make use of them to improve our services in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to serving you again."
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by ALI, Hotel Management
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
by A verified traveler
Posted 1 Sep 2024
The Citadine is a very nice hotel and is walking distance from all of the hot spots in Shinjuku.
Comment from Hotel Management
2 Sep 2024 by Guest Service, Hotel Management
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
by A verified traveler from Edmonton
Posted 24 Aug 2024
Clean room and friendly staff. Location is great.
Comment from Hotel Management
28 Aug 2024 by ALI, Hotel Management
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
by A verified traveler from Vacaville
Posted 14 Aug 2024
Comment from Hotel Management
16 Aug 2024 by ALI, Hotel Management
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
by A verified traveler
Posted 13 Aug 2024
Staff was great! Loved staying there
Comment from Hotel Management
18 Aug 2024 by ALI, Hotel Management
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
by A verified traveler
Posted 21 Jul 2024
This hotel is excellent for first time visitors in Tokyo, you’re truly around the corner from Golden Gai and a a short walk to the train station. Somehow the room is still very quiet! The staff is very knowledgeable and helpful!
Comment from Hotel Management
22 Jul 2024 by ALI, Hotel Management
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
by A verified traveler
Posted 20 Jul 2024
This hotel was located in the perfect area of Shinjuku. The staff was very friendly and so helpful when needed help to get around. I would definitely stay here again and recommend 10/10.
Comment from Hotel Management
22 Jul 2024 by ALI, Hotel Management
"Thank you for choosing to stay at Citadines Central Shinjuku Tokyo. We were delighted to have you stay with us and it was a pleasure serving you throughout your stay. We appreciate your comments or suggestions about your recent stay. From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here."
by A verified traveler from Norco
Posted 18 Jul 2024
Comment from Hotel Management
7 Aug 2024 by ALI, Hotel Management
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
