Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Good location, but the room is small and not well maintained.
Comment from Hotel Management
23 Nov 2024 by フロント：madan, Hotel Management
Dear customerWe sincerely apologize for the all inconvenience caused during your stay. However, thank you so much for your Reviews about us and location we really appreciate and pleased. We hope that we will have the opportunity to serve again. thank you。
by A verified traveler from Saskatoon
Posted 19 Nov 2024
Excellent location. Great friendly service.
Comment from Hotel Management
20 Nov 2024 by フロント：madan, Hotel Management
Dear customer、Thank you so much for your positive Reviews about us and our location,we really appreciate and pleased. We hope that we will have the opportunity to serve you again. thank you.
by A verified traveler
Posted 16 Nov 2024
Staff was very friendly. The best part is the easy access to public transportation.
Comment from Hotel Management
17 Nov 2024 by フロント：madan, Hotel Management
Dear Isabella,thank you so much for your positive Reviews about us and location we really appreciate that. We are pleased that the service provided by our front desk staff met your expectations. We hope you will continue to use our hotel in the future. Thank you for your continued support。
by A verified traveler
Posted 16 Nov 2024
The staff were very friendly and very helpful. They were willing to look up directions as well as giving suggestions
Comment from Hotel Management
17 Nov 2024 by フロント：madan, Hotel Management
Dear Jeanine、Thank you very much for choosing us for your accommodation. And thank you very much for sharing your positive feedback about our services. We are very happy to hear that the performance of our front staff met your expectations. We hope that we will have the opportunity to serve again. thank you
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by フロント：madan, Hotel Management
Dear customer,Thank you very much for choosing us for your accommodation. And thank you for taking the time to write a review about our hotel.We hope we will have the opportunity to serve you again. thank you.
by A verified traveler
Posted 7 Nov 2024
Clean. Quiet. Many Restaurants & Pubs & Shopping.
Comment from Hotel Management
8 Nov 2024 by フロント：madan, Hotel Management
Dear customer,Thank you very much for choosing us for your accommodation. And thank you for taking the time to write a review about our hotel.We hope we will have the opportunity to serve you again. thank you.
by A verified traveler
Posted 4 Nov 2024
Our stay was awesome! The staff is great and the location was amazing!
Comment from Hotel Management
8 Nov 2024 by フロント：madan, Hotel Management
Dear customer、Thank you so much for your positive Reviews about us and our location,we really appreciate and pleased. We hope that we will have the opportunity to serve you again. thank you.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
8 Nov 2024 by フロント：madan, Hotel Management
Dear customer,Thank you very much for choosing us for your accommodation. And thank you for taking the time to write a review about our hotel.We hope we will have the opportunity to serve you again. thank you
by A verified traveler
Posted 1 Nov 2024
Convenient and clean!
Comment from Hotel Management
2 Nov 2024 by adhi, Hotel Management
Hello! Dear Guest Thank you so much for your recent stay with us. We know that you have many other option when choosing where to stay in Tokyo. The fact that you choose "Centurion Hotel Grand Akasaka" is great honor for us. We are delighted to note that you appreciated the location and service of our property.We look forward to welcoming you on your next visit in tokyo.Sincerely.Front: ADHI.S
by A verified traveler
Posted 1 Nov 2024
Friendly staff, great area with tons of restaurants, close to two metro stations. The room we had was a bit tired - carpet was worn and one of the mattresses was sunken in. The air conditioner was finicky. Also, the windows opened alarmingly wide for a 14th floor room!
Comment from Hotel Management
8 Nov 2024 by フロント：madan, Hotel Management
Dear customer、Thank you so much for your positive Reviews about us and our location,we really appreciate and pleased. but again We sincerely apologize for the all inconvenience caused during your stay.We hope that we will have the opportunity to serve you again. thank you.
