Ratings based on 334 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Feb 2021 on Hotels
by A verified traveler
Posted 27 Dec 2019 on Hotels
by A verified traveler
Posted 20 Dec 2019 on Hotels
The counter gave me a map to find a shuttle to the airport and was super helpful!
by A verified traveler
Posted 24 Nov 2019
by A verified traveler
Posted 22 Aug 2019
So, I wanted to give the capsule spirit a go, but I did not even get to stay there, because, although it says on their profile they don't have a reception and it might take them some time to answer their emails, the one email that I have sent them a day or so ahead about, well, precisely, how to do my check-in is unanswered as of this day. And that is taking minimalism a little bit too far. I can't arrive at one of the busiest cities on the planet, late in the evening, and nobody of the general populace speaks much English, all sweaty (I think it was already rain season, although there was not much actual rain, but lots of sweltering heat), with two rucksacks, and have no idea of how to actually get into my hotel and how to keep my stuff safe and all the other, well, service-y stuff that hotels are supposed to do. Minimalism does not mean doing nothing! I held back on a "terrible" rating, I ended up booking another hotel right around the corner, so the other day I happened to walk by the Capsule Inn, and it looked nice enough on the outside and right outside the train station without being in a particularly noisy environment; but this kind of service is simply not acceptable and, in a country that prides itself rightfully on their excellence in service, this was too much of a contrast.
by A verified traveler
Posted 13 Jul 2019 on Hotels
Good place for a business trip.
by A verified traveler
Posted 22 Jun 2019 on Hotels
Good location for eating and shopping.
by A verified traveler from Canada
Posted 9 May 2019
Excellent areas to rest and the spa was the best part.
by A verified traveler
Posted 6 Feb 2019 on Hotels
by A verified traveler
Posted 12 Oct 2018
