Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
We really enjoyed our stay here. It was our friends (had 6 of us total in 3 rooms w/king size beds) first time in japan. All of us loved the convenience of where hotel was & had no issues even when we did taxi or uber. We felt very safe & was quiet even though we were in shinsaibashi area. We found great restaurants & bars just in our own block & the next block over. In fact, we ended up going to a couple of them twice because we enjoyed the food, drinks, & atmosphere. It was close to the train station & Ginza. We highly recommend this hotel & chain
Comment from Hotel Management
24 Dec 2024 by Candeo Hotels Tokyo Shimbashi Front desk., Hotel Management
Thank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.And thank you for sharing your review with us.We would be very honored if we could be part of your wonderful memories of your trip to Japan.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
24 Dec 2024 by CANDEO HOTELS 東京新橋, Hotel Management
この度はカンデオホテルズ東京新橋ご利用いただきまして、誠にありがとうございます。またご多忙にもかかわらず、口コミをいただきましたことを重ねてお礼申し上げます。いただいた評価を真摯に受け止め、より一層のサービスの向上と改善に努めてまいります。またの機会に、当ホテルをご利用いただけますことを、従業員一同心よりお待ち申し上げております。
by A verified traveler
Posted 7 Dec 2024
amazing
Comment from Hotel Management
7 Dec 2024 by CANDEO HOTELS TOKYO SHINBASHI, Hotel Management
Dear Mrs.SaniyaThank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.Also, thank you for sharing your review with us.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 29 Nov 2024
Good location. Clean hotel!
Comment from Hotel Management
30 Nov 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Thank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.And thank you for sharing your review with us.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Thank you for staying at Candeo Hotels Tokyo Shimbashi.We hope that you had a pleasant stay. We look forward to the pleasure of welcoming you again.
by A verified traveler from Cerritos
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Candeo Hotels Tokyo Shimbashi Front desk., Hotel Management
Dear Joseph,Thank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.And thank you for sharing your review with us.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 19 Oct 2024
Good location, Close to the station, many konbini stores. Fairly quiet area, not too crowded or busy.
Comment from Hotel Management
19 Oct 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Dear Mr/Mrs ShianneThank you for staying at Candeo Hotels Tokyo Shimbashi.We hope that you had a pleasant stay.We are so glad to hear that you really liked the location of our hotel.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 7 Oct 2024
Great area and staff. Cleaning crew was awesome.
Comment from Hotel Management
7 Oct 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Thank you for your interest. We are glad to hear that you are very satisfied with our service. We will continue to do our best to improve our service. We look forward to serving you again.Best regards
by A verified traveler
Posted 3 Oct 2024
This is my 4th stay at candeo always fabulous 👌
Comment from Hotel Management
4 Oct 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Thank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.And thank you for sharing your review with us.We look forward to the pleasure of welcoming you again.
by A verified traveler
Posted 18 Sep 2024 on Wotif
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improved—particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Comment from Hotel Management
18 Sep 2024 by Candeo Hotels Tokyo Shinbashi Front Desk, Hotel Management
Thank you for staying at Candeo Hotels Tokyo Shimbashi on your precious trip this time.And thank you for sharing your review with us.We look forward to the pleasure of welcoming you again.
