Ratings based on 554 Verified Reviews

4.7 out of 5
84% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Amazing hotel with high quality design throughout. The staff are wonderful, hospitable, and able to address any need. We had our bags sent from another hotel, and the bags were already placed in the room when we arrived. We appreciated the happy hour to unwind from 6-8pm each night. Property was clean and at the 50th floor with amazing city views. Just be okay with your ears popping a bit. The rooftop bar was very nice and had electric blankets to keep you warm. The breakfast was very good. The neighborhood was a bit quieter and slightly less central via the subway, but it was not an issue. Thank you for the special stay.
5 out of 5
by A verified traveler from SEOUL

Posted 11 Nov 2024
Interior of the room was a bit old-fashioned but it’s location, staff and their service was exceptionally great. Satisfied.
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Second time staying here, love the bathtub & room was spacious, the housekeeping team were very nice they even folded my clothes for me.
5 out of 5
by A verified traveler

Great cleanness

Posted 21 Jun 2024 on Hotels
Everythis was great, the staff is very friendly, the cleanness is kne of best best I have seen after a lot of travels, sushi restaurant at the top floor is great!
5 out of 5
by A verified traveler

Posted 24 May 2024
1st time in Tokyo. Absolutely wonderful stay and will definitely stay again. 5 stars is not enough for this wonderful place.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
I like the staff and the top roof bar
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024