Ratings based on 554 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
The staff was always extremely polite and happy to help!
Comment from Hotel Management
7 Dec 2024 by Chiba, Hotel Management
Thank you for staying at APA Hotel Ueno Inaricho Ekikita.We are glad to hear that you were satisfied with your stay.Our entire staff will continue to strive to improve our services to ensure your continued satisfaction.We look forward to welcoming you again.
by A verified traveler
Posted 24 Nov 2024
I had stayed here the year before and it was nice. This time around not really a fan of my room. Got room 401 and while next to the elevator and having an extra 2.5 feet extra space at the foot of the bed there seems to be a beam running through the right side of the room. While this wouldnt be much of a problem normally, the bathroom was located directly under the beam. This means that the ceiling in the shower was 3 inches lower. Half of the shower was under this beam. I am 6 feet tall and i couldnt fit in the shower. Additionally the room did not have windows towards Skytree so I only had view towards the parking lot in front and to make things worse, the window couldnt be opened up. Finally the bahtroom had a heavy mold/mildew smell and the showerhead was damaged so it would leak half of the water backwards.
Previously I had gotten a room on the other wing of the building and while the room was a bit smaller, the view made up for it and you could also open the window. Additionally the shower didnt have a beam running through half of it making half of it unusable.
Comment from Hotel Management
25 Nov 2024 by SASAKI Receptionist, Hotel Management
Thank you for staying at APA Hotel Ueno Inaricho Ekikita. We are very pleased to have you stay with us again.However, we are very sorry that you had an unpleasant stay with us this time, even though you stayed with us before and chose us again.Regarding the quality of cleaning in the bathrooms and the malfunction of the shower heads, we will work with the cleaning staff to prevent a recurrence in the future.As our hotel has a limited number of rooms with a view of Sky Tree, we will do our best to accommodate your request in advance.If you would like a room with an open window, please let us know in advance and we will accommodate you. If you wish to open a window during your stay, please feel free to ask the front desk staff to open a window for you.Thank you for taking the time to post a review. We look forward to welcoming you again.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
24 Nov 2024 by 千葉, Hotel Management
この度はアパホテル〈上野駅 稲荷町駅北〉にご宿泊いただきまして誠にありがとうございます。当館でのご滞在にご満足いただけていたら幸いでございます。またのご宿泊をお待ちしております。
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Miki, Hotel Management
Thank you very much for using APA Hotel Ueno Inaricho Ekikita.We are very honored to receive such high praise from our customers.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Chiba Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Ueno Inaricho Ekikita. How was your stay at our hotel?Please let us know if there was anything you liked about your stay, or if you were satisfied with any aspect of your stay.We look forward to welcoming you again.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Ken, Hotel Management
Thank you for staying at APA Hotel Ueno Inaricho Ekikita. Thank you for your high evaluation despite your busy schedule.We are very pleased to hear that you enjoyed your stay with us.Please stay with us again when you visit Tokyo.We look forward to welcoming you again.
by A verified traveler
Posted 4 Sep 2024 on Hotels
Needs a second elevator ..
The cleaning staff monopolise it most of the day from 9AM to 4PM
They regularly hit all the buttons for all the floors making it easier for them to hop and and off , regardless of how this affects the guests
Comment from Hotel Management
4 Sep 2024 by Chiba Receptionist, Hotel Management
Thank you very much for using APA Hotel 〈Ueno Inaricho Ekikita〉. We apologize for any inconvenience caused by the elevator.We will thoroughly instruct the cleaning staff at the front desk regarding the use of the elevator.We look forward to welcoming you back for another stay.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Inoue, Hotel Management
Thank you very much for using APA Hotel Ueno Inaricho Ekikita.We are very honored to receive such high praise from our customers.We would appreciate it if you could let us know if there are any particularly good points.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.
by A verified traveler
Posted 17 Jul 2024
Great options in walking distance. We found great small restaurants with friendly owners who gave us a tour of their restaurant.
Comment from Hotel Management
19 Jul 2024 by Chiba, Hotel Management
Thank you very much for using APA Hotel 〈Ueno Inaricho Ekikita〉. We hope you were satisfied with your stay. The hotel is conveniently located near restaurants and supermarkets for your stay. We look forward to serving you again.
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by Chiba, Hotel Management
Thank you very much for using APA Hotel 〈Ueno Inaricho Ekikita〉.We hope you were satisfied with your stay.We appreciate your review very much.We look forward to seeing you again.
