Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Laundry facility available
Comment from Hotel Management
22 Nov 2024 by SUN, Hotel Management
Thank you for contacting us. Our coin-operated laundry machines are located on the 2nd floor.
by A verified traveler
Posted 15 Nov 2024
Clean, convenient location
Comment from Hotel Management
15 Nov 2024 by Kieu Trang, Hotel Management
Thank you very much for staying at our hotel.We would like to express our sincere gratitude for taking the time to post a review despite your busy schedule.All of our staff are very happy to receive your kind words.We will continue to strive to improve our services and create a hotel that will satisfy you.We hope that you will use our hotel again if you have the opportunity.
by A verified traveler
Posted 3 Nov 2024
Morning staff service poor
Comment from Hotel Management
4 Nov 2024 by Reception Chan, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for any shortcomings you experienced during your stay.We will do our best to improve our customer services to provide a superior experience on your next visit. If you have another chance to visit Tokyo, we look forward to welcoming you back.
by A verified traveler
Posted 2 Nov 2024
Hotel was conveniently located near Nippori Station. Accommodating and friendly staff. There are small restaurants nearby and a Family Mart. I would stay there again.
Comment from Hotel Management
3 Nov 2024 by Staff, Hotel Management
Thank you for staying at APA HOTEL TKP NIPPORI EKI MAE.All staffs are honored that you had a great time with us.If you have another chance to visit Tokyo, we look forward to seeing you again.
by A verified traveler
Posted 2 Nov 2024
Toilet dirty
Comment from Hotel Management
2 Nov 2024 by muna, Hotel Management
Thank you for bringing this to our attention. We apologies for the inconvenience and are sorry that the cleanliness did not meet your expectations. Please know that we take your feedback seriously and have addressed this issue with our housekeeping team to ensure it doesnt happen again. We appreciate your input as it helps us improve our services, and we hope to have the chance to welcoming you back for a better experience.
by A verified traveler
Posted 22 Oct 2024
There is very convenient transportation.
Comment from Hotel Management
22 Oct 2024 by スタッフ, Hotel Management
Thank you for staying at APA HOTEL TKP NIPPORI EKI MAE.All staffs are honored that you had a great time with us.If you have another chance to visit Tokyo, we look forward to seeing you again.Reception Zaya
by A verified traveler
Posted 22 Oct 2024
Proximity to Nippori station
Comment from Hotel Management
22 Oct 2024 by JO, Hotel Management
この度は当ホテルのご利用誠にありがとうございました。 また、お忙しい中口コミのご投稿、重ねて御礼申し上げます。これからもお客様にご満足いただけるホテルづくりに精進して参ります。また機会がございましたらご利用お待ちしております。
by A verified traveler from Talkeetna
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by muna , Hotel Management
Thank you for your review!we appreciate your time and hope you had a positive experience
by A verified traveler
Posted 15 Oct 2024
Near train one ride to airport
Comment from Hotel Management
16 Oct 2024 by Reception Chan, Hotel Management
Thank you for staying at APA HOTEL TKP NIPPORI EKI MAE.All staffs are honored that you had a great time with us.If you have another chance to visit Tokyo, we look forward to seeing you again.
by A verified traveler
Posted 14 Oct 2024
Nil
Comment from Hotel Management
16 Oct 2024 by Reception Chan, Hotel Management
Thank you for staying at APA HOTEL TKP NIPPORI EKI MAE.All staffs are honored that you had a great time with us.If you have another chance to visit Tokyo, we look forward to seeing you again.
