Ratings based on 813 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
I always say. APA have small rooms but they are affordable, clean and have good service - and they are nearly always in fantastic locations. This time the staff went beyond to help me call another APA for my next stay just to let them know I will be arriving late.
Comment from Hotel Management
9 Dec 2024 by Front Sasakawa, Hotel Management
Thank you for staying with us. We are very honored by your compliments. If you have any problems, please let the front desk staff know and we will do our best to assist you. Please feel free to contact us. We are looking forward to seeing you.
by A verified traveler
Posted 26 Nov 2024
Very helpful during sending and receiving luggage
Comment from Hotel Management
26 Nov 2024 by Front Tomiyama, Hotel Management
Thank you very much for staying at APA Hotel Shimbashi Toranomon.We are very pleased to receive your compliments.We will continue to improve our services.Thank you for taking the time to write us.We look forward to having the opportunity to welcome you again.
by A verified traveler
Posted 23 Nov 2024
It was a nicely maintained hotel in a nice neighborhood
Comment from Hotel Management
23 Nov 2024 by Front Taketsuna, Hotel Management
Thank you very much for staying at APA Hotel Shimbashi Toranomon.We are very pleased to receive your compliments.We will continue to improve our services.Thank you for taking the time to write us.We look forward to having the opportunity to welcome you again.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Front:Taketsuna, Hotel Management
Thank you for staying at APA Hotel Shimbashi Toranomon.We will continue to work on improving our services.Thank you for taking the time to post your comments.We look forward to having the opportunity to serve you again.
by A verified traveler
Posted 1 Nov 2024
Front desk staff were very accommodating thru my inability to converse in Japanese. Room and bath were very clean, deep bathtub was a bonus. No closet 2 wall pegs and four hangers provided. Very convenient to get around Tokyo, train station within walking distance. Very quiet outside, being a couple blocks away from the late night bar and restaurant scene. Sorry, I did not partake in the breakfast package. Would definitely stay there again!
Comment from Hotel Management
2 Nov 2024 by Front Taketsuna, Hotel Management
Thank you very much for staying at APA Hotel Shimbashi Toranomon.We are very pleased to receive many compliments from you.As you mentioned, our hotel is very popular for its proximity to the station and easy access to downtown areas such as Tokyo Station.We are also located in a relatively quiet business district, so we are sure that you will be able to enjoy your stay in the evening.We are also pleased to offer a buffet breakfast, so if you have a chance to stay with us again, please do not hesitate to use our services.Thank you for taking the time to write us.We look forward to seeing you again.
by A verified traveler
Posted 20 Oct 2024
Everything is close by. Walkable and doable
Comment from Hotel Management
20 Oct 2024 by Front Nakao, Hotel Management
Thank you very much for staying at APA Hotel .We are very glad to hear that you had a pleasant stay with us.We hope you will have another opportunity to stay with us.
by A verified traveler
Posted 16 Oct 2024
Easy checked in. They supplied plenty of towels and other amenities
There were many restaurants around hotel and safe to walk around.
Comment from Hotel Management
16 Oct 2024 by Front Sasakawa, Hotel Management
Thank you for staying with us. We are glad you had a pleasant stay. The hotel is close to the downtown area, which offers numerous restaurants. We are looking forward to seeing you again.
by A verified traveler
Posted 14 Oct 2024
サービスは悪くなかったが、場所が狭いだけでなく、メニュ―も悪かった。次回宿泊する機会が有れば、朝食を含む事は絶対ない。
Comment from Hotel Management
15 Oct 2024 by フロント冨山, Hotel Management
この度はアパホテル〈新橋 虎ノ門〉にご宿泊いただき、誠にありがとうございます。ご朝食につきましては、お客様からのお言葉をレストランスタッフとも共有しサービスの向上に努めて参ります。貴重なお時間を割いてのご投稿、誠にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 4 Sep 2024
The room smell so bad smoke and the head was very old, carpet was not clean and smell bad
Comment from Hotel Management
6 Sep 2024 by Front Sasakawa, Hotel Management
Thank you for staying with us. We are sorry you were not satisfied with your stay. We will share this information with the cleaning staff and make improvements. Thank you for your contribution.
by A verified traveler
Posted 25 Aug 2024
not bad
Comment from Hotel Management
27 Aug 2024 by フロント冨山, Hotel Management
この度はアパホテル〈新橋 虎ノ門〉にご宿泊いただき、誠にありがとうございます。お時間を割いての投稿重ねて御礼申し上げます。快適にお過ごしいただけましたでしょうか。これからもより良いホテル作りを目指し精進してまいります。またのご来館をお待ちしております。
