Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
The hotel is conveniently located close to restos, shopping centers, stations and attractions. It's a few minutes walk to Shibuya Crossing, Shibuya Station, Don Quijote, Shibuya 109, Parco, Nintendo Tokyo, Center Gai and Mark City. It is close to the airport limousine drop-off and pick-up. I even walked to and from Meiji-Jingu Shrine and Yoyogi Park.
The room is small but clean, tidy and with complete amenities. We stayed 3 nights and our towels etc get changed daily.
The staff were courteous and speak English well. Next time we're in Shibuya I will definitely book this hotel again.
Comment from Hotel Management
6 Jan 2025 by Receptionist/ Okamoto, Hotel Management
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue.We are very honored to receive such a high evaluation from our guests.We are also pleased to hear your compliments about our location, guest rooms, and staff.We will continue to strive to improve our quality and service to further satisfy our guests.Thank you very much for taking time out of your busy schedule to write us.
by A verified traveler
Posted 5 Jan 2025
Affordable and clean
Comment from Hotel Management
6 Jan 2025 by Receptionist/ Okamoto, Hotel Management
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue.We are very honored to receive such a high evaluation from our guests.We are very pleased to hear that you were satisfied with the price and cleanliness of our guest rooms.We will continue to strive to improve our quality and service to further satisfy our guests.Thank you very much for taking time out of your busy schedule to write to us.
by A verified traveler
Posted 25 Dec 2024
Able to leave luggage on early arrival and after checkout
Comment from Hotel Management
26 Dec 2024 by Receptionist/ Okamoto, Hotel Management
Thank you very much for choosing APA Hotel Shibuya Dogenzakaue.As you mentioned, if you arrive early, early check-in is available for a fee, subject to cleaning conditions.Luggage storage on the day of check-in and check-out is available free of charge.We will continue to strive to improve our quality and service to further satisfy our guests.Thank you very much for taking the time to send us your comments.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by フロント 岡本, Hotel Management
この度はアパホテル〈渋谷道玄坂上〉をご利用いただき誠にありがとうございます。お客様から高い評価を頂けたこと大変光栄でございます。今後も更に満足頂けるよう、品質・サービスの向上に努めてまいります。お忙しい中ご投稿いただきありがとうございました。
by A verified traveler from Burnaby
Posted 23 Dec 2024
The APA was as expected, located a short walk from Shibuya station. Plenty of restaurants available to try. Front desk was super friendly and helpful with many with perfect English so don't worry communication is easy. All in all a good option in the Shibuya area.
Comment from Hotel Management
23 Dec 2024 by Receptionist/ Okamoto, Hotel Management
Thank you very much for choosing APA Hotel Shibuya Dogenzakaue.We are very honored to receive your compliments on our location and our staff.We will continue to strive to be the hotel of choice and provide even more satisfactory service.We look forward to serving you again.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Receptionsit/ Okamoto, Hotel Management
Thank you for staying with us here at APA HOTEL〈Shibuya Dogenzakaue〉.We are very honored to receive such a high evaluation from our guests.We will continue to strive to improve our quality and service to further satisfy our guests.Thank you very much.
by A verified traveler from San Jacinto
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Receptionist/ Okamoto, Hotel Management
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue. All of us at APA Hotel are very pleased to receive your high evaluation.We will continue to strive to provide you with even more satisfactory services in the future.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 9 Dec 2024
Small sized room with limited space.
Comment from Hotel Management
10 Dec 2024 by Receptionist/ Okamoto, Hotel Management
Thank you for staying at APA Hotel Shibuya Dogenzakaue. We apologize for not meeting your expectations regarding the size of the room. APA Hotel Shibuya Dogenzakaue is built compactly in consideration of the environment. We appreciate your understanding. We will continue to make every effort to provide you with services that will satisfy your needs. Thank you very much for your review.
by A verified traveler
Posted 7 Dec 2024
The room was very little
Comment from Hotel Management
9 Dec 2024 by Receptionist/ Masui , Hotel Management
Dear Mr. Thomas Thank you for staying at APA Hotel Shibuya Dogenzakaue. We apologize for not meeting your expectation about our room size. APA hotels are built compactly in consideration of the environment. We appreciate your understanding. We look forward to welcoming you again. Thank you for the review.
by A verified traveler
Posted 3 Dec 2024
Nice people working in the hotel, including the hotel keeper
Comment from Hotel Management
3 Dec 2024 by Receptionist/ Okamoto, Hotel Management
Thank you for staying at APA Hotel Shibuya Dogenzakaue. We are very pleased to receive your high evaluation of our hotel's staff. We will continue to strive to provide you with even more satisfactory services in the future. Thank you for your review.
