Ratings based on 3,549 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Milton Keynes

Posted 30 Dec 2024
Great hotel.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Excellent location. Liked having Lawson’s in hotel. Only negative is the elevators- sometimes very slow
4 out of 5
by A verified traveler

Posted 30 Dec 2024
Accommodations were generally comfortable but there are some things that could be improved such as carded access to the stairways to bypass the busy elevators. Also, the thermostat function in each room has no effect whatsoever on the temperature. You basically only have a choice between the central heating/ac or nothing at all.
5 out of 5
by A verified traveler from Gold Coast

Posted 30 Dec 2024
LOVE THE ONSEN ❤️♨️
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Great amenities and service outstanding
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Good place to stay
4 out of 5
by A verified traveler

Posted 29 Dec 2024
The room is quite narrow for the price that we have paid. But then again, prices are quite typical for a decent hotel in the Tokyo area. The shower was decent, albeit slightly cramped, which is standard across shower rooms in Japanese hotels. One of the only few minor gripes that I have is that I was unable to adjust the cooling/heating/fan only mode on the climate control panel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2024
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Great spot, close to a station
5 out of 5
by A verified traveler

Posted 29 Dec 2024
So convenient, it’s in the center point between metro and JR