Ratings based on 1,115 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Front Saito, Hotel Management
아파 호텔 & 리조트니시신주쿠 고초메 에키타워에 숙박해 주셔서 감사합니다. 저희 호텔은 컴팩트한 객실을 위주로 하고 있지만 트윈베드룸 등 더 큰 객실도 준비되어 있습니다. 다음에 다시 이용해 주시면 감사하겠습니다.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Reception Takahashi, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. We look forward to seeing you again.
4 out of 5
by A verified traveler

Posted 20 Nov 2024
The service was fantastic and the Peter Cole Irish Pub was very convenient.
Comment from Hotel Management
20 Nov 2024 by Reception Takahashi, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. We are very happy that you were satisfied with your stay at the hotel. Please feel free to use our hotel again if you are in the area. Thank you for taking the time to post your review. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Close to train . Clean hotel
Comment from Hotel Management
19 Nov 2024 by Front OBI, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
I loved that the station was right outside, as soon as I walked out from taking the train from the airport I could see the hotel right from the entrance, also the express check out was the nicest thing. Close convenience stores to grab something to eat at any time, and also an atm to withdraw money at any time
Comment from Hotel Management
17 Nov 2024 by Reception Saito, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Eki Tower.We are very pleased to receive your compliments.We will continue to make every effort to satisfy our guests in the future.We look forward to welcoming you again.
5 out of 5
by A verified traveler from Meridian

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Reception Kondo, Hotel Management
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Reception Kondo, Hotel Management
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Reception Takahashi, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku Gochome Station Tower. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
The staff was beyond amazing
Comment from Hotel Management
15 Nov 2024 by Reception Kondo, Hotel Management
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Reception Maekawa, Hotel Management
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.We look forward to welcoming you back soon.