Ratings based on 1,214 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Check out at 10am!!!! That's way early never seen in any country that I visited
by A verified traveler
Posted 21 Dec 2024
The rooms and bathrooms are extremely small that you barely move
Never been to a hotel with these extremely small rooms and bathrooms
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Reception Kondo, Hotel Management
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.
by A verified traveler
Posted 17 Dec 2024
Best hotel
Comment from Hotel Management
17 Dec 2024 by Reception Amano, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. We would also like to take the time to thank you for taking the time to write a review of our hotel. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to be the hotel of choice for our guests. We hope that you will visit our hotel again when you come back to the neighborhood. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 17 Dec 2024
Nice for my first time in Japan the location was convenient and I really enjoyed the Onsen
Comment from Hotel Management
17 Dec 2024 by Reception Amano, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. We would also like to take the time to thank you for taking the time to write a review of our hotel. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to be the hotel of choice for our guests. We hope that you will visit our hotel again when you come back to the neighborhood. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 17 Dec 2024
Quaint and cozy
Comment from Hotel Management
17 Dec 2024 by Reception Amano, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower. We would also like to take the time to thank you for taking the time to write a review of our hotel. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to be the hotel of choice for our guests. We hope that you will visit our hotel again when you come back to the neighborhood. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Front OBI, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi-Shinjuku 5-chome Station Tower.We are very happy to hear that you were satisfied with your stay.All of us at APA Hotel & Resort will continue to strive for your satisfaction in the future.We look forward to welcoming you again.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Reception Makino, Hotel Management
Thank you very much for staying at APA Hotel & Resort Nishi Shinjuku 5-chome Station Tower.We hope you had a pleasant stay with us.Thank you very much for taking the time to write this review.We look forward to welcoming you again.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Reception Maekawa, Hotel Management
Thank you for staying with us here APA HOTEL〈Nishisinjuku-Gochoume eki Tower〉and your kind review.We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Dec 2024
👍
Comment from Hotel Management
15 Dec 2024 by Reception Kondo, Hotel Management
Thank you for staying at APA Hotel & Resort 〈Nishi Shinjuku 5-chome Station Tower〉. We are happy to hear that you were satisfied with your stay and that you used our services. We will continue to strive to improve our services so that you will be satisfied with your stay. We hope you will use our hotel again when you come back to the neighborhood.We look forward to welcoming you again.
