Ratings based on 938 Verified Reviews

4.1 out of 5
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cincinnati

Posted 21 Nov 2024
Safe, cozy and convenient for transportation from the airport. Perfect/!
Comment from Hotel Management
21 Nov 2024 by Front Hara, Hotel Management
Thank you very much for using APA Hotel (Keisei Ueno Ekimae).We are very happy to receive your compliments regarding our location.As our customers have said, our hotel is located 1 minute walk from Keisei Ueno Station.The location is very convenient as there is a downtown area nearby.All of our staff will continue to strive to be a hotel where our customers are satisfied with their stay.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
5 out of 5
by A verified traveler from Calgary

Posted 19 Nov 2024
Close to the Skyliner and shopping stores plus restaurants.
Comment from Hotel Management
20 Nov 2024 by Front Desk Yun, Hotel Management
Thank you very much for staying at APA Hotel Keisei Ueno Ekimae. We hope you had a relaxing stay with us.We will share your valuable feedback with our staff and strive to improve our services every day so that more guests will be satisfied with our hotel.Thank you very much for taking time out of your busy schedule to write us. We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Literally in front of the train station. Very convenient to access Narita airport.
Comment from Hotel Management
19 Nov 2024 by Front Shichijo, Hotel Management
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae. We are very pleased to read your comments on the location of our hotel. We will continue to make every effort to satisfy our guests. We look forward to having you stay at our hotel again the next time you visit Ueno. Thank you very much for your review.
4 out of 5
by A verified traveler from Honolulu

Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Front Shichijo, Hotel Management
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae. We are very pleased to read your evaluation. We will continue to make every effort to satisfy our guests. We look forward to having you stay at our hotel again the next time you visit Ueno. Thank you very much for your review.
4 out of 5
by A verified traveler

Posted 14 Nov 2024
Close to the Ueno Station which makes it convenient for travelers.
Comment from Hotel Management
15 Nov 2024 by Front Sekiguchi, Hotel Management
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae.Thank you very much for your kind words of praise regarding our location. As you mentioned, our hotel is only a 1-minute walk from Keisei Ueno Station (Ikenohata Exit) and a 3-minute walk from Ueno Station (Shinobazu Exit), which is very popular in terms of location.Lastly, thank you very much for taking time out of your precious time to write this message. We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Incredible staff, always attentive and polite. The APA Hotel system is one of the best I have encountered.
Comment from Hotel Management
13 Nov 2024 by Front Sekiguchi, Hotel Management
Thank you for visiting APA Hotel Keisei Ueno Ekimae.We are very happy to hear your compliments about our staff. Thank you very much for your kind words.The entire hotel staff will continue to make every effort to satisfy our guests.We hope you will visit our hotel again when you come to Ueno.Thank you very much for taking the time to write to us.
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Room was tiny but I think thats normal for Tokyo. Location was great with easy access to Skyliner train to airport and subway stations across the street.
Comment from Hotel Management
8 Nov 2024 by Front Murakami, Hotel Management
Thank you for visiting APA Hotel Keisei Ueno Ekimae.We are very pleased to read your compliments about the location and the room.We will continue to make every effort to satisfy our guests.We hope you will visit us again when you come to Ueno.Thank you very much for taking the time to write to us.
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Near the train station and the park
Comment from Hotel Management
7 Nov 2024 by Front Suzuki, Hotel Management
Thank you very much for visiting APA Hotel Keisei Ueno Ekimae.Thank you for your high evaluation.All of us at APA Hotel Keisei Ueno Ekimae are pleased to hear that you enjoyed your stay with us.We will continue to make every effort to satisfy our guests.We hope you will visit us again when you come to Ueno.
4 out of 5
by A verified traveler

Posted 6 Nov 2024
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Comment from Hotel Management
6 Nov 2024 by Front Kasahara, Hotel Management
Thank you very much for choosing APA Hotel Keisei Ueno Ekimae. We are pleased to receive such a high evaluation from our guests. We, the staff, will continue to strive to improve our services to make our hotel even better. Lastly, thank you very much for taking time out of your precious time to write this message. We sincerely look forward to serving you again.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Front Shichijo, Hotel Management
Thank you for choosing APA Hotel Keisei Ueno Ekimae. We are very happy to receive your feedback. Thank you for taking the time to contact us. We look forward to seeing you again.