Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Overall solid property if you dont mind a smaller room. Staff was great and helpful.
Comment from Hotel Management
21 Nov 2024 by Clerk Sato, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae. We would like to thank you for your kind words regarding the staff's response. We will continue to improve our customer service skills without being satisfied with what our customers say. We look forward to seeing you again.
by A verified traveler
Posted 3 Nov 2024
Very small room no good air conditioner
Comment from Hotel Management
3 Nov 2024 by Kobayashi, Front desk, Hotel Management
Dear Mr/Ms benedicto casanova,Thank you for your stay at APA Hotel Ginza Shintomicho-ekimaeAlso, we are sorry about the room, and air conditioner.About the rooms, in terms of the environment, our rooms are a little bit small.In addition, seen from the climate outside, we use heating system, and you can't change the system between heating and cooling.However, we deeply apologize to you.Best regards
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Frontdesk, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our hotel.We will continue to strive for the satisfaction of many more guests in the future.We look forward to welcoming you back to our hotel again.
by A verified traveler from Pacoima
Posted 11 Sep 2024
Too small the rooms & they are falling apart
Comment from Hotel Management
11 Sep 2024 by Receptionist:FUKUI, Hotel Management
Thank you very much for choosing APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very sorry for any inconvenience caused to you.We hope you will visit our hotel when you are in the neighborhood.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 28 Aug 2024
Great
Comment from Hotel Management
28 Aug 2024 by Front desk/Komatsu, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our hotel.We will continue to strive for the satisfaction of many more guests in the future.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Ooba/Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our hotel.We will continue to strive for the satisfaction of many more guests in the future.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 23 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by フロント 大場, Hotel Management
この度はアパホテル〈銀座 新富町駅前〉をご利用頂き誠にありがとうございます。また、お忙しい中での口コミへのご投稿重ねて御礼申し上げます。お客様にご満足して頂けたようで大変嬉しく存じます。今後も多くのお客様にご満足して頂けるよう努めて参ります。お客様のまたのご来館をスタッフ一同心よりお待ちしております。
by A verified traveler from Susono City
Posted 21 Jun 2024
安定のアパホテルでした
Comment from Hotel Management
25 Jun 2024 by フロント 大場, Hotel Management
この度はアパホテル〈銀座 新富町駅前〉をご利用頂き誠にありがとうございます。また、お忙しい中での口コミへのご投稿重ねて御礼申し上げます。お客様にご満足して頂けたようで大変嬉しく存じます。今後も多くのお客様にご満足して頂けるよう努めて参ります。お客様のまたのご来館をスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
6 Jul 2024 by Receptionist:FUKUI, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our hotel.We will continue to strive for the satisfaction of many more guests in the future.We look forward to welcoming you back to our hotel again.
by A verified traveler from Susono City
Posted 15 Jun 2024
always good
Comment from Hotel Management
15 Jun 2024 by Ooba/Receptionist, Hotel Management
Thank you very much for staying at APA Hotel Ginza Shintomicho Ekimae.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.We are very happy to hear that you were satisfied with our hotel.We will continue to strive for the satisfaction of many more guests in the future.We look forward to welcoming you back to our hotel again.
