Ratings based on 991 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
All staffs are very helpful.
The only set back is the room is too small for 2 person, can fit but not 100 percent comfortable, bearable though.
Comment from Hotel Management
28 Oct 2024 by Watanabe, Hotel Management
Thank you for choosing APA Hotel Akihabara Ekimae.Thank you very much for your positive comments about our staff.However, we apologize that the room size did not meet your expectations.Thank you very much for taking time out of your precious time to write a review. We sincerely look forward to welcoming you again.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Saito / Front Desk, Hotel Management
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad you are satisfied with your stay.Also, we appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.
by A verified traveler
Posted 13 Oct 2024
It was so loud.
Comment from Hotel Management
14 Oct 2024 by Matsuhashi / Front Desk, Hotel Management
Thank you for staying here at APA Hotel Akihabara Ekimae.We apologize for any inconvenience this may have caused. We will make every effort to improve our services to ensure customer satisfaction. Thank you for your valuable feedback.
by A verified traveler
Posted 12 Oct 2024
The location is great however the bed was pretty horrible. Huge dip on the mattress making sleeping somewhat uncomfortable. Room was old and slightly outdated.
Comment from Hotel Management
13 Oct 2024 by Suzuki/Front Desk, Hotel Management
Thank you for staying here at APA Hotel Akihabara Ekimae.We apologize for any inconvenience this may have caused. We will make every effort to improve our services to ensure customer satisfaction. Thank you for your valuable feedback.
by A verified traveler from Rahway
Posted 19 Sep 2024
The AC system needed to be cleaned
Comment from Hotel Management
20 Sep 2024 by Kato/Front Desk, Hotel Management
Thank you for staying at APA Hotel Akihabara Ekimae.However, we apologize for any discomfort you may have experienced regarding the cleaning of the air conditioning.We will share this information with our staff to prevent a recurrence. Thank you very much for your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Never Again. Never ever again.
Posted 23 Aug 2024 on HotelsThe wallpaper was peeling. The carpet had nail clippings. The bottom sheet had yellow and streaks stained in them and there were drops of red stains. I can only assume it's urine and blood stains. The room was dusty. The TV IR sensor for the remote fell off the TV. This is my 2nd and final time staying at an APA. I would rather sleep on a bench, than risk staying in an APA. I feel violated after staying here.
Comment from Hotel Management
24 Aug 2024 by Saito / Front Desk, Hotel Management
Thank you very much for choosing APA Hotel Akihabara Ekimae. We apologize for any inconvenience caused by the facilities and condition of your room. We will share this information with our cleaning staff and make every effort to improve the situation. Thank you very much for your valuable feedback. We look forward to welcoming you again.
by A verified traveler
Posted 20 Aug 2024 on Orbitz
APA Hotels are always reliable.
Comment from Hotel Management
20 Aug 2024 by Toyoshima Front Desk, Hotel Management
Thank you for staying at APA Hotel Akihabara Ekimae.We are glad to hear that you were satisfied with your stay.Hope you, we are looking forward to seeing you again .
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Toyoshima Front Desk, Hotel Management
Thank you for staying here at APA Hotel Akihabara Ekimae.We are glad you are satisfied with your stay.Also, we appreciate it you posted a kind review taking your precious time for it and hope you stay with us again.
by A verified traveler
Good location, but room can be clean better.
Posted 10 Jul 2024 on HotelsI like the location, but the room can use better cleaning. I also thing the wall paper could use replacement it was dirty and there where rips on it. They should leave the AC on in the room. It was hot when I got there. I think there was mold on the walls. I like the breakfast buff. I just wish it stay open till 10am.
Comment from Hotel Management
10 Jul 2024 by Matsuhashi / Front Desk, Hotel Management
Thank you very much for choosing APA Hotel Akihabara Ekimae.As you mentioned, our hotel is conveniently located just a 2-minute walk from JR Akihabara Station, and has been well received by many of our guests.However, we sincerely apologize for the lack of satisfaction and will continue to make efforts to further improve our services.
by A verified traveler
Good hotel with great location
Posted 15 Jun 2024 on HotelsThis is my second visit to an APA hotel, but this time there were 2 people in the room. The room is a bit small for 2 people, you will bump the other person. The location was great, near train station. They bring up fresh towels every morning, but no room service till 4 th day. Overall a good choice.
Comment from Hotel Management
16 Jun 2024 by Suzuki/Front Desk, Hotel Management
Thank you for staying at APA Hotel Akihabara Ekimae.We are glad to hear that you were satisfied with your stay.Hope you, we are looking forward to seeing you again .
