Ratings based on 395 Verified Reviews

4.2 out of 5
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Stayed here my first night when I arrived in Tokyo. Wanted to have the experience for one night before going to my accommodation for the rest of my stay, though you could easily stay here for an entire trip. Perfect place to rest and freshen up after a long haul flight, and convenience stores and markets were nearby for snacks and small meals. I never interacted with any staff, as it was a machine checkin, but there were people around if there were any issues.
Comment from Hotel Management
30 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again at another occasion.Nine Hours Ningyocho
5 out of 5
by A verified traveler from Culver City

Posted 28 Nov 2024
A study in minimalism for hotels. All of things you need for sleeping and morning time ritual, and nothing more. Good for solo travelers.
Comment from Hotel Management
29 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again at another occasion.Nine Hours Ningyocho
3 out of 5
by A verified traveler from Rancho Santa Margarita

Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We appreciate your cooperation in writing this review.We look forward to serving you again.Nine hours Ningyocho
5 out of 5
by A verified traveler

Posted 10 Nov 2024
I love everything about this place hassel free.
Comment from Hotel Management
15 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again at another occasion.Nine Hours Ningyocho
3 out of 5
by A verified traveler

Posted 7 Nov 2024
Clean bathroom, no weird smells (all one can hope for when in an enclosed space). The person at the front desk seemed to hate her job/life though lol. I thought it was just because I didn't speak Japanese well, but she had the same indifference towards those who did speak the language (true equality). I wish her the best.
Comment from Hotel Management
7 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho. We sincerely apologise for any discomfort caused by our staff. We will review our staff training to ensure that this does not happen again in the future. We look forward to welcoming you again. Nine Hours Ningyocho
1 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We sincerely apologize for any discomfort you may have experienced during your stay.We will make every effort to improve the situation so that this will not happen again in the future.We look forward to serving you again.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Very convenient and clean. Google aps showed wrong place but could finde it with help of the locals.
Comment from Hotel Management
7 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We are very pleased to hear that you are satisfied with our services.We look forward to welcoming you again at another occasion.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
The only thing I didn’t like was no fan in the room. Everything else was fine.
Comment from Hotel Management
2 Nov 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.Thank you very much for your valuable feedback.We will make every effort to improve based on your feedback.We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Nine Hours Ningyocho, Hotel Management
Thank you for choosing Nine Hours Ningyocho.We appreciate your cooperation in writing this review.We look forward to serving you again.Nine hours Ningyocho