Ratings based on 88 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Sep 2020 on Hotels
Comment from Hotel Management
27 Sep 2020 by フロントスタッフ, Hotel Management
この度はご利用いただきまして誠にありがとうございます。またのご利用お待ちしております。貴重なご意見ありがとうございました。
4 out of 5
by A verified traveler

Posted 12 Nov 2019
The air conditioning in the room is not working, I have to turn off the air conditioning unit and get a fan from the front desk.
Comment from Hotel Management
13 Nov 2019 by AWA KANKO HOTEL, Hotel Management
Thank you very much for using our hotel. I`m sorry to trouble you about air conditioning. The temperature of the air conditioner is controlled in all building,so you can`t change it in the room. Thank you for your opinion. We are looking forward to serving you again.
4 out of 5
by A verified traveler

Posted 28 Sep 2019 on Hotels
Comment from Hotel Management
29 Sep 2019 by AWAKANKOHOTEL, Hotel Management
Thank you for this time. We look forward to seeing you again. Thank you for your feedback.
4 out of 5
by A verified traveler from Melbourne

Posted 4 Sep 2019
The room was larger than many hotel rooms we have had in Japan
Comment from Hotel Management
5 Sep 2019 by AWAKANKO HOTEL, Hotel Management
Thank you very much for using this time. looking forward to seeing you coming again. Thank you for your opinion.
2 out of 5
by A verified traveler

Posted 11 Aug 2019
Comment from Hotel Management
14 Aug 2019 by AWAKANKO HOTEL, Hotel Management
この度はご利用頂きまして誠にありがとうございます。貴重なご意見ありがとうございました。 またのお越しをお待ちしております。
4 out of 5
by A verified traveler

Posted 28 Dec 2018
Comment from Hotel Management
31 Dec 2018 by AWAKANKO HOTEL, Hotel Management
Thank you for your stay. I'm waiting for you to come again. Thank you.
5 out of 5
by A verified traveler

Posted 1 Nov 2018 on Hotels
Comment from Hotel Management
3 Nov 2018 by AWAKANKO HOTEL, Hotel Management
この度はご宿泊していただき誠にありがとうございました。 またのご利用お待ちしております。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2018 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Convenient City Centre Hotel

Posted 20 Aug 2017
Pros: location, staff.
We had a great stay here. It is very easy to find, good location in the centre of town. The staff were really lovely - extremely helpful and kind. The room was big, clean and had everything that was needed.
5 out of 5
by PING HANG

Great place to stay

Posted 19 Jul 2017 on Hotels
Awa Kanko Hotel is perfectly located at the centre of Tokushima. It is just 5-min walk to Tokushima Railway Station and the main bus terminal. Hotel is clean and tidy. Staff are polite and helpful. Strongly recommended.
Comment from Hotel Management
23 Jul 2017
Thank you for staying. We are grateful that you are satisfied with staying. We are looking forward to seeing you again.