Ratings based on 144 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Jul 2024
Comment from Hotel Management
10 Jul 2024 by Dedeman Tokat, Hotel Management
Dear Firas, Dedeman Tokat Thank you for taking the time to share your experiences during your stay with us. Thank you for your positive feedback and we would like to inform you that we always continue to improve our service standards. In this context, your valuable comment has been shared with our team members and we would like you to know that we will be honored to welcome you back to our hotel in the shortest time possible. Sincerely yours, Aydın Duran GENERAL DIRECTOR
5 out of 5
by A verified traveler

Posted 30 Aug 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Fatih Güzel, Hotel Management
Dear Chole ,First of all, we would like to thank you for taking the time to write to us regarding your experience at Dedeman Tokat whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times.Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back in the near future.King Regards
4 out of 5
by A verified traveler

Posted 29 Nov 2022 on Hotels
Comment from Hotel Management
30 Nov 2022 by Fatih Güzel, Hotel Management
Sayın Misafirimiz,Dedeman Tokat’ta konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp bizlerle paylaştığınız için teşekkür ederizOlumlu geri dönüşünüz için teşekkür eder, hizmet standartımızı her zaman geliştirmeye devam ettiğimizi bildirmek isteriz. Bu doğrultuda Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,
5 out of 5
by A verified traveler

Posted 25 Jul 2021 on Hotels
Comment from Hotel Management
9 Aug 2021 by Fatih Guzel, Hotel Management
Dear Mr.Wael First of all, we would like to thank you for taking the time to write to us regarding your experience at Dedeman Tokat whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back in the near future. Kind regards,
5 out of 5
by A verified traveler from Budapest

Posted 5 Jan 2021
I would like to praise the hotel staff and Mr Omar that were very helpful in my requests I recommend the hotel that’s excellent
5 out of 5
by A verified traveler

Posted 6 Oct 2020 on Hotels
Comment from Hotel Management
20 Oct 2020 by Tuna Ozgur, Hotel Management
Sayın Misafirimiz, Tokat'taki konaklama deneyiminizi vakit ayırıp bizlerle paylaştığınız için teşekkür ederiz. Hizmet standartımızı her zaman geliştirmeye devam ettiğimizi bildirmek isteriz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımızla, Dedeman Tokat
5 out of 5
by A verified traveler

Posted 8 Nov 2019 on Hotels
Comment from Hotel Management
9 Dec 2019 by Tuna Ozgur, Hotel Management
Sayın Misafirimiz, Dedeman Tokat’ta konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp bizlerle paylaştığınız için teşekkür ederiz Olumlu geri dönüşünüz için teşekkür eder, hizmet standartımızı her zaman geliştirmeye devam ettiğimizi bildirmek isteriz. Bu doğrultuda Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla,
5 out of 5
by A verified traveler

Posted 30 Oct 2019 on Hotels
Comment from Hotel Management
9 Dec 2019 by Tuna Ozgur, Hotel Management
Sayın Misafirimiz, Dedeman Tokat’ta konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp bizlerle paylaştığınız için teşekkür ederiz Olumlu geri dönüşünüz için teşekkür eder, hizmet standartımızı her zaman geliştirmeye devam ettiğimizi bildirmek isteriz. Bu doğrultuda Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla,
5 out of 5
by A verified traveler

Posted 2 Sep 2019
Comment from Hotel Management
3 Sep 2019 by Tuna Ozgur, Hotel Management
Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Dedeman Tokat whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards,
5 out of 5
by A verified traveler

Posted 15 Oct 2018 on Hotels
Perfect for us... Special thanks to Mr. Bekir at the Loby Bar and all staff at the reception...
Comment from Hotel Management
4 Dec 2018 by Tuna Özgür, Hotel Management
Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Tokat whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards,
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