Ratings based on 987 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
3 out of 5
by A verified traveler

Posted 22 Nov 2024
I faced few issues in my stay, didn't get hot water in the morning and that too during winter, door access suddenly stopped working
Comment from Hotel Management
23 Nov 2024 by D John , Hotel Management
Dear Charles,Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced with the hot water and the door access. We strive to provide our guests with a comfortable and enjoyable experience, and it’s disappointing to hear that we fell short in your case.Please know that we are addressing these issues promptly to ensure that they do not affect future guests. Your feedback is invaluable in helping us improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by D John, Hotel Management
Thank you so much for your review! We're thrilled to hear you had a good experience with us. If there’s anything specific you enjoyed or suggestions you have for us, we’d love to hear more. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Good
Comment from Hotel Management
23 Nov 2024 by D John, Hotel Management
Thank you so much for your review! We're thrilled to hear you had a good experience with us. If there’s anything specific you enjoyed or suggestions you have for us, we’d love to hear more. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Beach views from every rooms!
Comment from Hotel Management
23 Nov 2024 by D John, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the beach views from every room. It’s one of the highlights of our property, and we're glad it made your stay special. We hope to welcome you back for another relaxing getaway soon!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
The food was very tasty.
Comment from Hotel Management
23 Nov 2024 by D John, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the food. Your feedback means a lot to us, and we look forward to serving you again soon!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
23 Nov 2024 by D John, Hotel Management
Thank you for your positive review! We’re glad to hear you had a good experience. If you have any suggestions or feedback, we’d love to hear it. We look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
All very nice
Comment from Hotel Management
18 Nov 2024 by D John, Hotel Management
Hello Brendan,Thank you so much! I'm glad to hear that you enjoyed everything. We hope to welcome you back in the near future, safe travels back home.
5 out of 5
by A verified traveler from Nanaimo

Posted 17 Nov 2024
On the beach. Beautiful view from every room
Comment from Hotel Management
17 Nov 2024 by D John, Hotel Management
Hello Lauren,Thank you for sharing your experience! We're thrilled to hear that you enjoyed the beautiful view from your room. It's one of the things that makes staying here so special. wishing you a safe travel home and we hope to welcome you back!
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Great spot
Comment from Hotel Management
16 Nov 2024 by D John, Hotel Management
We appreciate you taking time to leave a review about your stay. I am also happy to read you liked our location, we hope to welcome you back in the near future!