Ratings based on 49 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Unique achitecture, cactus forest paradise, outdoor concept luxurious rooms, and most of all, amazing food. We really enjoyed our stay.
Comment from Hotel Management
22 Nov 2024 by CVM, Hotel Management
Dear Hugo,Thank you for your wonderful review!We're delighted to hear that you enjoyed the unique architecture, the tranquil beauty of the cactus forest, and the outdoor concept of our suites. It's especially rewarding to know you loved the food—our team takes great pride in crafting unforgettable culinary experiences.It was truly a pleasure to host you, and we look forward to welcoming you back for another memorable stay!
by A verified traveler
Posted 18 Nov 2024
This hotel is gorgeous. Super immersed in nature, wonderful staff, gorgeous design. I loved it all.
Comment from Hotel Management
19 Nov 2024 by CVM, Hotel Management
Dear Jill, thank you so much for taking the time to share your incredible experience at Paradero!We're thrilled to hear that you loved every aspect of your stay, from the stunning natural surroundings to the impeccable design and warm hospitality of our staff.It's our goal to create unforgettable moments for each of our guests, and your kind words confirm that we've achieved that. We can't wait to welcome you back in the future!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by CVM, Hotel Management
Dear Calli, thank you for your 5-star review!We’re thrilled to know that you enjoyed your stay at Paradero! We hope to welcome you again very soon!
by A verified traveler
Posted 4 Nov 2024
We had such a beautiful time celebrating our friend at her wedding on property and spending the weekend. The staff were all incredibly attentive and accommodating, everyone went above and beyond for us, and Caesar was wonderful when we needed some special requests met. Being on property was very tranquil and relaxing and we will definitely go back
Comment from Hotel Management
4 Nov 2024 by CVM, Hotel Management
Dear Kristen, thank you for your kind words!We're thrilled to hear that you had such a wonderful time celebrating your friend's wedding at our property. It's always heartwarming to know that our guests feel relaxed, cared for, and have a memorable experience.We're especially glad to hear about Caesar's excellent service. We'll be sure to pass along your compliments.We look forward to welcoming you back in the future!
by A verified traveler
Posted 20 Oct 2024
I can't say enough good things about Paradero. I just got back from a 5 night stay on an anniversary trip and it was nothing short of amazing. It was a stunning property and I felt lucky to be there - and what was so refreshing was that the staff was so thankful to have us. Alejandra made us feel so welcome and special upon our arrival - so many others throughout the trip like Isaac in the experiences sector, Ceasar in the food/beverage, and so many more went above and beyond. Our food was top tier - the best we had all throughout town (and we had a jeep to explore all other areas, too). We took advantage of the experiences offered at no charge: Hiking, Beach Sunset, and Beach Day. Each were so well-organized and extremely private. Everything about the hotel was pristine.. the grounds, room service, etc. We also did the spa which made you feel like a whole new world. The design of the whole property is so unique and perfect for anyone who likes photography - the way the light hits is stunning at every angle. Can't say enough good things.. so special!! -Eric
Comment from Hotel Management
21 Oct 2024 by CVM, Hotel Management
Thank you, Eric, for your incredible review of Paradero! We're thrilled to hear that your anniversary trip exceeded your expectations. It's wonderful to know that Alejandra, Isaac, Ceasar, and the rest of our team made you feel so welcome and special.Our goal is to provide exceptional experiences for each guest, and it's heartwarming to hear that our food, activities, and spa services were highlights of your stay. Thank you again for choosing Paradero. We hope to welcome you back in the future!
by A verified traveler
Posted 11 Oct 2024
Tuve una experiencia increíble! Todo el staff del hotel estuvo muy atento y la comida de Tenoch es deliciosa! Espero regresar pronto
Comment from Hotel Management
11 Oct 2024 by CVM, Hotel Management
Querida Ana Sofía,¡Nos alegra mucho esuchar que tu estancia fue muy bien! También nos alegra mucho escuchar que la oferta gastronómica fue de tu agrado.¡Esperamos recibirte de nuevo pronto!
by A verified traveler
Posted 26 Sep 2024
Check in was easy and quick, staff was attentivw and cheerful, dining was amazing. Definitely will come back again.
Comment from Hotel Management
26 Sep 2024 by CVM, Hotel Management
Dear Emmanuel,Thank you for taking the time to share this review! We are very happy to hear that you enjoyed your stay, and all process were easy!We hope to see you again soon!
by A verified traveler
Posted 20 Sep 2024
Check in staff was very attentive and nice. My whole stay was perfect
Comment from Hotel Management
20 Sep 2024 by CVM, Hotel Management
Dear Oscar,Thank you very much for your 5-star review! We're thrilled to hear that your check-in process was good, and your stay was perfect.Our team strives to provide exceptional service, and it's rewarding to know that we met your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 21 Aug 2024
One of the best decisions I've made was to stay at Paradero. This is one of the most unique hotels I've stayed at. I was intrigued by the photos and videos but they don't even do the place justice. The service was exceptional, everyone was so friendly and attentive. Beyond the location and amenities the food was so delicious! Will definitely be back as soon as I can.
Comment from Hotel Management
21 Aug 2024 by CVM, Hotel Management
Dear Steve, Thank you so much for your wonderful review! We’re thrilled to hear that your stay at Paradero was one of the best decisions you've made. It’s great to know that our photos and videos caught your eye, but even more gratifying that your experience exceeded expectations.Our team works hard to provide exceptional service, and we're glad you felt well taken care of. We're also pleased that you enjoyed our location, amenities, and especially the food! We can’t wait to welcome you back for another memorable stay.Safe travels, and see you soon!
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
19 Jul 2024 by CVM, Hotel Management
Dear MacWe would appreciate it if you could share more details about your stay. This will help us identify areas for improvement and ensure a better experience for future guests.
