Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
The staff is very rude. The only nice person was Mercedes who worked in the kitchen area for breakfast time
Comment from Hotel Management
15 Dec 2024 by Hotel Management , Hotel Management
Thank you for bringing your concerns to our attention. I’m truly sorry that your recent stay didn’t meet expectations. Please know we value your feedback and are committed to improving our services.For future bookings made through Expedia, we recommend reviewing their cancellation policy to ensure there’s no confusion about terms or conditions. If you have any further concerns, please don’t hesitate to reach out to us directly—we’re here to help.We appreciate your understanding and hope we have the opportunity to host you again under better circumstances.
by A verified traveler
Posted 13 Dec 2024
My shuttle driver Vesta was the best!!!!
So kind and courteous! Very informative!
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back in the near future for another fantastic stay
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you for your wonderful 4-star review! We’re so glad you enjoyed your stay and appreciate you sharing your experience. Your feedback means a lot to us as we strive to provide every guest with the best possible experience.We’d love the chance to make your next visit even more memorable and earn that 5th star! If there’s anything specific we can do to enhance your next stay, please don’t hesitate to let us know.We look forward to welcoming you back to
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you for sharing your feedback. We’re truly sorry that your experience did not meet expectations. Your satisfaction is very important to us, and we regret that we fell short during your stay.We’d love the opportunity to make things right and provide you with the exceptional experience you deserve. Please don’t hesitate to reach out to us directly so we can better understand how to improve and ensure your next visit is nothing short of excellent.Thank you again for your review—it helps us grow and improve. We hope to have the chance to welcome you back and earn your trust in the future
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back to [Hotel Name] in the near future for another fantastic stay!
by A verified traveler
Posted 9 Dec 2024
Very friendly staff and comfortable environment. Would definitely stay here again if in the area.
Comment from Hotel Management
15 Dec 2024 by Hotel mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back to [Hotel Name] in the near future for another fantastic stay!
by A verified traveler from PEACHTREE CITY
Posted 8 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back to in the near future for another fantastic stay!
by A verified traveler
Posted 8 Dec 2024
Great property and very convenient to airport. Shuttle drivers and front desk personnel were amazing! Helpful and accommodating. We will definitely stay there again.
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back to in the near future for another fantastic stay!
by A verified traveler
Posted 8 Dec 2024
Everything was as expected. Thank you for all you do.
Comment from Hotel Management
15 Dec 2024 by Hotel Mgmt , Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you enjoyed your stay and that our team made your visit a memorable one. Your kind words mean the world to us and motivate us to keep delivering exceptional service.It was truly a pleasure to host you, and we hope to welcome you back in the near future for another fantastic stay!
by A verified traveler from Newport
Posted 4 Dec 2024
Mostly good service exct shuttle driver never came to pick us up
Comment from Hotel Management
15 Dec 2024 by Hotel mgmt , Hotel Management
Thank you for your wonderful 4-star review! We’re so glad you enjoyed your stay and appreciate you sharing your experience. Your feedback means a lot to us as we strive to provide every guest with the best possible experience.We’d love the chance to make your next visit even more memorable and earn that 5th star! If there’s anything specific we can do to enhance your next stay, please don’t hesitate to let us know.
