Ratings based on 855 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
A comfortable place to stay in Perisur area. Beds comfortable and staff friendly and helpful. Most dishes at restaurant are good. Nopal and Chile soup is very good.
by A verified traveler
Posted 12 Sep 2024
I routinely stay in Perisur at the Radisson. Always a comfortable stay. Bed comfortable and Wi-Fi reliable.
by A verified traveler
Posted 4 Sep 2024
Great stay at a reliable Mexico City hotel. Rooms comfortable and clean. Staff in restaurant are great!
by A verified traveler
Posted 1 Sep 2024
Good property. Close to a lot of things. Good staff.
by A verified traveler from New York
Posted 29 Aug 2024
Neither of the Obie s in the room worked.
by A verified traveler
Posted 23 Aug 2024
Excellent staff, the rooms need renovations.
by A verified traveler from Ann Arbor
Posted 17 Aug 2024
Everything went well spatially for the price I paid. People was very nice up there
by A verified traveler
Posted 16 Aug 2024
They didn’t treat us well.
by A verified traveler
Posted 13 Aug 2024
Had a great time at this Radisson. Love the proximity to the mall. Had a lovely 4 day weekend.
by A verified traveler
Posted 4 Aug 2024
Pretty average hotel, across the highway from a mall. The in-hotel restaurant has good service but the prices are a bit high and the quality of the food leaves a lot to be desired.
I had dinner there three times, and at least twice my food was simply something that had been cooked before, then microwaved or flash-heated. My final night there I had the lasagne. The top layer of cheese was so hard I couldn't cut it with a knife. I pointed this out to the waiter. He returned saying that the kitchen told him that "sometimes the cheese gets hard if you don't eat it quickly enough after it comes out of the oven." I've worked in kitchens—it was typical of cheese that had been heated and reheated. Not worth arguing over. Despite half the dish being inedible, no discount was offered.
There's an ATM in the lobby, but the bank fee on it is ridiculously high. Go across the street to the mall. There are several banks that offer better exchange rates and lower (or no) fees.
It didn't seem that the staff was too on top of things. On one afternoon, I passed a half-eaten hamburger lying on the handicapped ramp leading up to the elevators. Later that evening I went downstairs to the restaurant. The burger was still there (it had been stepped on though) and it hadn't been cleaned up by the time I finished my dinner.
