Ratings based on 111 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2019
by A verified traveler
Posted 25 Sep 2019 on Hotels
Excellent hotel and location
by A verified traveler
What else for good and eats outside breakfast?
Posted 18 Sep 2019 on HotelsWhen we arrived we were looked after well. It was late there was a wedding on and we could purchase food .
We were upset to find the next day this was not possible for other evenings.
It was not clear that there is no resturant or kitchen to purchase even small salad .what else is possible ?
by A verified traveler
Posted 9 Sep 2019 on Travelocity
Beautiful setting on a hill overlooking Tivoli. Great outdoor areas around a beautiful pool. We enjoyed wine and antipasto as the sun was setting.
by A verified traveler
Posted 30 Jul 2019 on Hotels
by A verified traveler
Posted 20 Jul 2019 on Wotif
We booked this room partly because the staff spoke English (so the website claimed). Only one of them could be said to have basic skills. The hotel info in the rooms was only in Italian. This language barrier made it difficult to resolve some issues that we had, even thougn we had a little bit of Italian. When there was a misunderstanding about anything, the staff members treated us as though we were idiots. The food in the restaurant was definitely not four star.
by A verified traveler
Posted 19 Jul 2019
Old castle, great view. Short on amenities. Pool closed too early to enjoy, felt dated considering its billed as modern rooms. Breakfast lacked substantial protein and fruit limited. Nice view.
by A verified traveler
Posted 23 Jun 2019
They had lost my Expedia reservation. No bar or restaurant. Charge for pool towels , tried to charge me for a night I had already paid for. Poor/ no wi fi. Fantastic pool.
by A verified traveler from Someret UK
Posted 16 Jun 2019
Restaurant closed, aircon in room inadequate, wifi drops out, hard bed, staff uninterested. Don't even think about staying here, you will regret it!
It's a wedding factory at weekends, and just offer the rooms during the week to keep the few staff there are employed.
by A verified traveler
Posted 2 Jun 2019
Stuffy room. Weren't allowed air conditioning as 'they didn't turn it on till June 1st (it was May 29th). Some staff quite rude. Broken shower. Generally dismal air.
