Ratings based on 19 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lackawanna
Posted 23 Jul 2022
I didn't like the fact of booking a room with Expedia and once we went to check in they told us "mistake, we don
't have available room for you.
Comment from Hotel Management
22 Mar 2023 by J, Hotel Management
We do not know who is this person.
by A verified traveler
Posted 15 Jul 2022
The property manager was unresponsive and very unprofessional. After making the reservation on Expedia, I tried contacting the property manager at the number provided in order to access the unit and there was no response. Despite my calling several times and sending messages, me and my family was left in the middle of the night unable to access the property and use it. It caused a huge inconvenience. Not even the next day, was there a follow up by the property manager. Stay away from this property. On top of that, when I contacted Expedia to resolve the matter, they couldn’t help me and I was unable to use the property. And my refund request is denied. Utterly horrible customer service.
Comment from Hotel Management
15 Jul 2022 by Pontus , Hotel Management
This Gentlemen wrote one comment what is apsolutly NOT true.Coming in the house in 01:45 hrs early in the morning, and hitting on the door, woman who was in charge wanted to call Police.AFTER he made reservation covering with Expedia.Expedia has to cancel his comment, because he was not stayed with us.We do not know this person and his identity.
by A verified traveler
Posted 8 Aug 2021 on Hotels
Comment from Hotel Management
29 Sep 2021 by TV, Hotel Management
This Gentlemen has arrived alone 08th August late in the night with declared name through Expedia as Joel Sodergren from Irland..We have insisted for his ID but his respond was tomorrow morning.Next day he disapered early in the morning with missing inventory in the apartment.We did not see him anymore even when he left apartment.We could not open the proces to the Police because due to another guests in the house.We never has known who was this person , now with new name James.How he could write any review (low or high score) when he stayed a few hours only over the night.But this person (see above) has the right to write anything what he wants.
by A verified traveler
Amazing Apartments, Amazing Hosts!
Posted 6 Aug 2019 on HotelsWe had a fantastic week at Pontus apartments. The hosts are great and nothing is too much trouble for them. When we arrived they picked us up from the airport and gave us a tour of the area and apartment. The apartment had everything we needed and was set up with a cot for our 1 year old. Swimming pool was great and the location was perfect, just outside of the town (easy walking distance) with amazing views. Would highly recommend!
Comment from Hotel Management
6 Aug 2019 by Jasna, Hotel Management
Thank You so much and we hope to ser You again.
by A verified traveler
Great Apartment! 👍
Posted 25 Jul 2019 on HotelsGreat apartment, very clean and spacious. Host was very welcoming. Fab location and lovely view from the balcony.
Comment from Hotel Management
4 Sep 2019 by Jasna, Hotel Management
Thank You so much.We hope to see You again.
by A verified traveler
Posted 12 Jul 2019
Excellent host, bery helpful. Well equipped kitchen
Comment from Hotel Management
12 Jul 2019 by Jasna, Hotel Management
Thank You so much for stay with us, we hope to see You again.
by A verified traveler
Posted 8 Jul 2019 on Hotels
Comment from Hotel Management
9 Jul 2019 by Jasna, Hotel Management
Thank You and we hope to meet You again.
by A verified traveler
Posted 8 May 2019
The owners were really accommodating and helpful. Available when needed but also let you get on and enjoy the holiday. We were picked up and taken to & from the airport too which was very handy.
Comment from Hotel Management
11 May 2019 by Mrs.Jasna, Hotel Management
Dear Sir we are very happy when our guests are satified with their stay in our apartments.Once again, thank You so much and we hope to see You again.
by A verified traveler
Nice
Posted 4 Nov 2018 on HotelsGood location, walkable to center and boardwalk restaurants.
Mattresses way too soft ...
Comment from Hotel Management
9 Feb 2019 by Jasna , Hotel Management
Thank You for Your review.We wish You good voyage.
by A verified traveler
Amazing views in Tivat
Posted 25 May 2018 on HotelsHosts were wonderful! We really enjoyed the property and it's location!
Comment from Hotel Management
1 Jun 2018 by Pavle, Hotel Management
Thank you very much! It was our pleasure
