Ratings based on 39 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Very very small twin bed rooms. There is no daily room service or cleanup (even though I asked twice as I was staying for 3nights) had to live with Dave room conditions through out my entire stay.
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
19 Jan 2024 by Grande Inn, Hotel Management
Dear VijayakumarGreetings from Grande Inn!!We deeply regret your less-than-perfect experience at our hotel. Please accept our sincere apologies for any inconveniences. We've thoroughly investigated your concerns and are implementing corrective measures. Your feedback is crucial in our commitment to continuous improvement. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we strive for. If you have further details or suggestions, please share them with us. Thank you for bringing this to our attention; we're dedicated to ensuring your future stays are memorable for all the right reasons.Thanks & Regards,Grande Inn Trichy
by A verified traveler
Posted 30 Dec 2023 on Hotels
Comment from Hotel Management
31 Dec 2023 by Grande Inn, Hotel Management
Dear PattabiramanGreetings from Grande Inn!!We deeply regret your less-than-perfect experience at our hotel. Please accept our sincere apologies for any inconveniences. We've thoroughly investigated your concerns and are implementing corrective measures. Your feedback is crucial in our commitment to continuous improvement. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we strive for. If you have further details or suggestions, please share them with us. Thank you for bringing this to our attention; we're dedicated to ensuring your future stays are memorable for all the right reasons.Thanks & Regards,Grande Inn Trichy
by A verified traveler
Posted 24 Dec 2023
Very small rooms as compared to what is shown on Expedia, water kettle broken, toiletries are old and leaking, bed had stains. Housekeeping was not done until we asked multiple times to do it. No room service until we asked multiple times.
Comment from Hotel Management
25 Dec 2023 by Grande Inn, Hotel Management
Dear UmaGreetings from Grande Inn!!We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence.Thanks & Regards,Grande Inn Trichy
by A verified traveler from Milpitas
Posted 19 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Grande Inn, Hotel Management
Dear Ananta Greetings from Grande Inn!! We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence. Thanks & Regards, Grande Inn - Trichy
by A verified traveler
Posted 5 Oct 2023 on Hotels
Had to request for towels, toilet roll, etc,. The response was swift. The bathroom is a step up and this was a challenge for my 84 year old mom. Limited place to hang change clothes in the bathroom. Did the job. However, no breakfast and limited utilities outside of the room.
Comment from Hotel Management
7 Oct 2023 by GRANDE INN, Hotel Management
Dear Guest Greetings from Hotel Grande Inn!!It was our privilege and pleasure to have your recent visit. We do hope that you had a pleasant and comfortable Stay and food. We would be obliged if you could kindly let us know of any of our shortcomings that you may have noticed during the course of your sojourn with us. May we assure you of our willingness to act upon any suggestions you may wish to make and that you feel will improve services to our Guest. We at Hotel Grande Inn, look forward to the pleasure of warmly welcoming you back to Trichy on your next visit. Thanks & Regards,Hotel Grande Inn Team
by A verified traveler
Posted 5 Sep 2023
Amazing hotel. Staff were very supportive in setting up an early breakfast to accommodate our plans.
Comment from Hotel Management
7 Sep 2023 by GRANDE INN, Hotel Management
Dear Guest Greetings from Grande Inn!!It was our privilege and pleasure to have your recent visit. We do hope that you had a pleasant and comfortable Stay and food. We would be obliged if you could kindly let us know of any of our shortcomings that you may have noticed during the course of your sojourn with us. May we assure you of our willingness to act upon any suggestions you may wish to make and that you feel will improve services to our Guest. We at Grande Inn, look forward to the pleasure of warmly welcoming you back to Trichy on your next visit. Thanks & Regards,Grand Inn
by A verified traveler
Posted 30 Aug 2023
So far so good
Comment from Hotel Management
31 Aug 2023 by GRANDE INN, Hotel Management
Dear Guest,Greetings from Hotel Grande Inn!!It was a pleasure having you with us at Hotel Grande Inn.It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At Hotel Grande Inn we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best.Thank you once again and we look forward to welcoming you back to Hotel Grande InnThanks & Regards,Hotel Grande Inn Team
by A verified traveler
Posted 12 Apr 2020
The hotel is very clean, the staff was really nice and look forward with what we ask.
Comment from Hotel Management
5 May 2020 by Stephen, Hotel Management
Dear Guest,
It was a great pleasure to have served you and thank you for your wonderful ratings and review.
by A verified traveler
Brief stay at Grande Inn.
Posted 1 Mar 2020 on HotelsThe grande inn hotel islockated in the city center away from the airport and eating places. It was invonvenient without room service for simple items like coffee or tea.
Comment from Hotel Management
4 Mar 2020 by J Stephen, Hotel Management
Dear Guest,
Thank you for your review and it was a pleasure to have served you. Looking forward for your next arrival.
