Ratings based on 33 Verified Reviews

3.7 out of 5
67% of guests recommend
3.6 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Mar 2020
Comment from Hotel Management
1 Apr 2020 by Mike -, Hotel Management
Thank you for your constructive comments and we shall improve the shortcomings. Thank you for staying with us and pleasant days ahead. Take good care of yourself. Selesa Tioman. Malaysia
1 out of 5
by A verified traveler

Horrible place, even the driver said it’s bankrupt

Posted 30 Jan 2020 on Hotels
This place is no where near a beach, this is Tioman Island. There is no restaurant close by. I’m hungry and I’m glad I pack Mac n cheese. You have to pay for ride to go EAT or Go beach. Horrible place. If I brought food. I could make it work. I’m on holiday not a cook for me situation.
Comment from Hotel Management
30 Jan 2020 by Ibrahim , Hotel Management
Dear Marc We are sorry if the inconvenience caused. Its not a beachfront property and the beach is a walking distance approximately 19 minutes. This is a bed and breakfast apartment unit. There is an hourly shuttle from the apartment to the main hotel . However , if you wish to travel to the village town , you can hire a scooter or a village taxi for RM 10. There is also a delivery service is you which to order your meals.
4 out of 5
by A verified traveler

Posted 17 Jun 2019
Value pricing only it's need to take shuttle out for better choice of f&b option as hotel menu very limited
Comment from Hotel Management
26 Jun 2019 by ik reservaion KL Office, Hotel Management
Thank you for your constructive comments and we shall improve for the better
5 out of 5
by A verified traveler from KL, Malaysia

Posted 25 May 2019
Property is well managed and staff is also very friendly. It is value for money. You can not go to beach after sunset as it is far but stay here is very nice.
Comment from Hotel Management
29 May 2019 by ik Selesa KL Office, Hotel Management
Thank you for your kind comments and suggestions. On you next visit , if you wish to go to the beach after sunset, inform the reception to sent you by car to the beach near the golf course and arrange to pick up time. Thank you
5 out of 5
by A verified traveler

Posted 1 Mar 2019 on Hotels
Comment from Hotel Management
6 Mar 2019 by ik - KL Office, Hotel Management
Than you for your constructive comments and we shall strive to improve better
3 out of 5
by A verified traveler

2 night stay at Selesa

Posted 9 Oct 2018 on Hotels
The hotel responded to me emails efficiently. Check in went well, but I was really confused about all the extra deposits or fees they kept mentioning. The free transportation was fine getting there, but you have to stop at Berjaya and you're on their time schedule. Selesa is far away from everything and since the free shuttle doesn't come often, you're kind of stuck at the apartments. There is no restaurant so you're again relying on Berjaya. However, there is a nice beach about a 5min walk away and you can walk to Kampung Paya through the jungle. The decor inside and outside the building looked old and dated, the floor of the shower and hallway had hair, and the toaster didn't work properly. Not a good stay for a solo traveler, but good for families who want to relax at the resort.
Comment from Hotel Management
10 Oct 2018 by Ik , Hotel Management
Thank you for your constructive suggestionscandcwe shall try to improve the shortcomings
4 out of 5
by A verified traveler

Posted 21 Sep 2018 on Hotels
Comment from Hotel Management
26 Sep 2018 by ik, Hotel Management
Thank you for your constructive comments. We shall try to improve these areas
4 out of 5
by A verified traveler

Posted 12 Sep 2018
Comment from Hotel Management
26 Sep 2018 by ik, Hotel Management
Thank you and we shall try to be better
3 out of 5
by A verified traveler from shah alam

Posted 18 Jun 2018
No water supply. Food is hopeless. No proper info.
Comment from Hotel Management
29 Jun 2018 by Ibrahim KL Office, Hotel Management
Our sincere apology for the water problem- we encountered a burst main pipe and our staff should have alert you and offer a transfer to the next hotel available at the village.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 3 Mar 2018 on Hotels
Comment from Hotel Management
24 Apr 2018 by Ibrahim, Hotel Management
Thank you for your constructive comments and we shall strive to make it better for your next trip to Tioman.