Ratings based on 590 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
Loved the beach and the snorkelling was so easy to arrange. The food was good. The rooms are a bit dated however.
Comment from Hotel Management
8 Aug 2024 by m, Hotel Management
Thank you for your feedback! We’re delighted to hear that you enjoyed the beach and found the snorkeling arrangements convenient. It’s also great to know that you appreciated the food.We acknowledge your comments about the room condition and are actively working on improvements. We hope to have the opportunity to enhance your experience on your next visit.Best regards,
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by M, Hotel Management
Thank you for taking the time to provide feedback and awarding Berjaya Tioman Resort with a 4-star rating. We appreciate your valuable input and are pleased to hear that you had a positive experience during your stay.Your satisfaction is important to us, and we continuously strive to enhance our services. If there are specific areas where we can improve or if you have any suggestions, please feel free to share your insights with us.We hope to have the pleasure of hosting you again at Berjaya Tioman Resort and earning that extra star in the future. If there's anything you'd like us to prepare for your next visit, please let us know.Best regards,
by A verified traveler
Posted 3 Jun 2023
Comment from Hotel Management
5 Jun 2023 by The Management, Hotel Management
Dear Ms.Elaine,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management
by A verified traveler
Posted 31 Mar 2023
Comment from Hotel Management
22 Apr 2023 by The Management, Hotel Management
Dear Ms. Tracey,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management
by A verified traveler
Posted 2 Aug 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by The Management, Hotel Management
Dear Antoine,
We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon.
Warm regards
The Management
by A verified traveler
Posted 21 Jun 2020 on Hotels
Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
by A verified traveler
Posted 10 Nov 2019 on Hotels
Comment from Hotel Management
11 Nov 2019 by Guest Relations Service, Hotel Management
Dear Hui Gyeong,
Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Guest Relations Service
by A verified traveler
Posted 2 Nov 2019 on Hotels
Comment from Hotel Management
4 Nov 2019 by Guest Relations Service, Hotel Management
Dear Go,
Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Guest Relations Service
by A verified traveler
Bad Experience
Posted 30 Oct 2019 on HotelsOnly one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
Comment from Hotel Management
4 Nov 2019 by Guest Relations Service, Hotel Management
Dear Gauri,
Thank you for taking the time to share your feedback. We under your concerns regarding our facilities, however we do have 3 restaurants in the resort available which are Matahari Restaurant, Fortune Courtyard and Xuan restaurant. We also do provide First Aid Kit in all our departments to aid our guests when needed. As for our room service, we truly apologize for being unable to provide the service, this is due to the recent fire that has taken place in our resort which evidently restricts our resources to providing room service. We also would like to sincerely apologize for the experience you had with our staff, our team at the resort has been informed for the necessary actions to be taken. We hope to welcome you back to our resort very soon!
Sincerely,
Guest Relations Service
by A verified traveler
Posted 26 Oct 2019
Nice staff
Comment from Hotel Management
29 Oct 2019 by Guest Relations Service, Hotel Management
Dear Guest,
Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Guest Relations Service
