Ratings based on 991 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Front Desk, Hotel Management
Thank you
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
1 Jan 2025 by Front Desk, Hotel Management
Terribly sorry
by A verified traveler
Posted 25 Dec 2024
Due to the poor water quality had dirty brown water coming out of the washroom taps, we had to cut our stay short water was also ice cold. Although hotel was very nice decorated very well for the holidays.
Comment from Hotel Management
26 Dec 2024 by Front Desk, Hotel Management
We are terribly sorry for any inconvenience, it was due to some maintenance issue, We will try our best to accomodate you better next time.
by A verified traveler
Posted 24 Dec 2024
The only need to improve is the internet connection, and make sure the quest have access fast and reliable internet.
Comment from Hotel Management
26 Dec 2024 by Front Desk, Hotel Management
We are really sorry for your bad experience with us due to the internet, i will forward this feedback to management. We will try our best to make your trip smooth next time.
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Front Desk, Hotel Management
Thank you so much for your feedback
by A verified traveler
Posted 19 Dec 2024
Clean room
Comment from Hotel Management
19 Dec 2024 by Front Desk, Hotel Management
Thank you for your kind feedback. Happy holidays :)
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Front Desk / Joanne, Hotel Management
Thank you for your review. Happy holidays.
by A verified traveler
Posted 12 Dec 2024
Decent room for the price
Comment from Hotel Management
12 Dec 2024 by Front Desk / Joanne, Hotel Management
Thank you and happy holiday.
by A verified traveler
Posted 12 Dec 2024
Handy to be downtown and have everything nearby! Excellent value for the money.
Comment from Hotel Management
12 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback, eager to serve you again.
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Front Desk, Hotel Management
Thank you for your review.Front Desk
