Ratings based on 741 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
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by A verified traveler
Posted 20 Nov 2024
Lovely old being do e up hotel
by A verified traveler
Posted 11 Nov 2024
The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious!
Also close to town which is handy.
by A verified traveler
Posted 11 Nov 2024
My room was lovely, comfortable and clean however I did hear a lot of noise from my neighbors.
by A verified traveler
Posted 9 Nov 2024
My friend and I booked 2 twin rooms.
Pros: the room and bathroom were clean, the shower pressure was like a waterfall (so great), the staff was super friendly and helpful. There was a kettle and tea/coffee provisions (but no stir sticks or spoons to stir). My room smelled like cigarette smoke, and front desk staff moved me immediately with no hassle.
Cons: the rooms were not at all as advertised. While I felt safe and the room was clean, it didn't provide a comfortable atmosphere. They felt like a half-way house for people leaving prison 😂 They were pretty dark with only one small window. The carpet was shag, a bit threadbare, and didn't seem clean (but I'm pretty sure they were, it's just the type of carpet). The decor was...weird. One single bed pushed against the wall of felted wallpaper. There wasn't enough room for a bedside table so the phone was on the floor. While technically there was a tv, there were only 4 stations (why even bother, then?). The walls were really thin - I could hear my neighbour, quite clearly, sneeze in the night and their alarm go off. The shower had a cheap plastic shower curtain that kept blowing onto me no matter how I positioned my body or the showerhead, so I just showered with the curtain open and the showerhead pointed towards the inner wall.
I would not stay here again. I wish I could share photos so you could see the actual rooms we were given.
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 6 Nov 2024
She’s an old girl but comfortable rooms, nice staff and affordable rooms
by A verified traveler
Posted 3 Nov 2024
Staff were friendly, The room I stayed in wasn't the greatest, Mold on the walls and very very basic. Also next to the train station was very loud engine noises super early in the morning.
by A verified traveler
Posted 26 Oct 2024
Thank you, we were only in for one night, but enjoyed the use of the warm, clean room with all ammenities covered. Will definitely stay again.
by A verified traveler
Posted 25 Oct 2024
The staff were all friendly, helpful and happy to chat about the history of the old building. The pricing was very reasonable at $255 for two nights. The room was very spacious. I would certainly stay there again.
