Ratings based on 592 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Close to shopping center
Comment from Hotel Management
21 Nov 2024 by HIES TIJOT, Hotel Management
We appreciate each of your comments and we appreciate the time you take to rate us and let us know that you had a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family. We really hope you will visit us again and have a great stay with us.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by HIES TIJOT, Hotel Management
We appreciate each of your comments and we appreciate the time you take to rate us and let us know that you had a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family. We really hope you will visit us again and have a great stay with us.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
13 Nov 2024 by HIES TIJOT, Hotel Management
We appreciate each of your comments and we appreciate the time you take to rate us and let us know that you had a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family. We really hope you will visit us again and have a great stay with us.
by A verified traveler
Posted 2 Nov 2024
Muy buen servicio y desalluno
Comment from Hotel Management
13 Nov 2024 by HIES TIJOT, Hotel Management
Muchas gracias por sus comentarios, trabajamos continuamente para otorgarles una mejor experiencia dentro y fuera de nuestras instalaciones y así mismo, asegurar que su estancia sea realmente confortable.
by A verified traveler
Posted 28 Oct 2024
myi limpio mui buen servicio el desayuno exelente todos mui amables lo recuerdo y si me volvería a quedar
Comment from Hotel Management
28 Oct 2024 by HIES TIJOT, Hotel Management
Muchas gracias por su preferencia, apreciamos sus valiosos comentarios, y así mismo, el tiempo que se toma para poder calificarnos. Cada una de sus opiniones nos hacen mejorar cada vez más para otorgarles una gran experiencia en sus estancias.¡Esperamos que nos visite nuevamente y viva una gran experiencia con toda la familia de Holiday Inn Express & Suites Tijuana Otay!
by A verified traveler
Posted 18 Oct 2024
All good
Comment from Hotel Management
25 Oct 2024 by Diana M., Hotel Management
Buenos dias Sr. AlbertoLe agradecemos por su preferencia, apreciamos sus valiosos comentarios, y así mismo, el tiempo que se toma para poder calificarnos. Cada una de sus opiniones nos hace tomar acciones a fin de mejorar nuestros servicios.¡Esperamos que nos visite nuevamente y viva una gran experiencia con toda la familia de Holiday Inn Express & Suites Tijuana Otay!
by A verified traveler
Posted 15 Oct 2024
Clean hotel and nextt to shopping center.
Comment from Hotel Management
25 Oct 2024 by Diana M., Hotel Management
Good morning Sr. RohitWe thank you for your preference, we appreciate your valuable comments, and also the time you take to rate us. Each of your opinions makes us take actions in order to improve our services.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
by A verified traveler
Posted 11 Oct 2024
Excellent place
Comment from Hotel Management
25 Oct 2024 by Diana M., Hotel Management
Buenos dias FranciscoLe agradecemos por su preferencia, apreciamos sus valiosos comentarios, y así mismo, el tiempo que se toma para poder calificarnos. Cada una de sus opiniones nos hace tomar acciones a fin de mejorar nuestros servicios.¡Esperamos que nos visite nuevamente y viva una gran experiencia con toda la familia de Holiday Inn Express & Suites Tijuana Otay!
by A verified traveler
Posted 7 Oct 2024
This is our 3rd time staying here. Friendly staff, coffee available 24 hours, rooms are always clean and spacious. There is a plaza right across that you can walk to. Great location.
Comment from Hotel Management
25 Oct 2024 by Diana M., Hotel Management
Good morning JenniferWe thank you for your preference, we appreciate your valuable comments, and also the time you take to rate us. Each of your opinions makes us take actions in order to improve our services.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
by A verified traveler
Posted 6 Oct 2024
Has a parking garage and walking distance from shops and food.
Comment from Hotel Management
25 Oct 2024 by Diana M., Hotel Management
Good morning LuzWe thank you for your preference, we appreciate your valuable comments, and also the time you take to rate us. Each of your opinions makes us take actions in order to improve our services.We hope you visit us again and have a great experience with the entire Holiday Inn Express & Suites Tijuana Otay family!
