Ratings based on 95 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Apr 2024
Great access to the slopes. ice of breakfast and easy to get into the village for dinner.
Comment from Hotel Management
4 Apr 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Harriet, thank you for taking the time to share your experience at our hotel.We are thrilled to learn that you found the access to the slopes convenient and our location ideal for exploring the village. We take pride in maintaining high standards of cleanliness and service, and we're delighted that these aspects contributed positively to your stay. Additionally, it's heartening to hear that the condition of our hotel and the amenities provided in your room met your expectations.We hope to see you again. Kind regards,Paul, Service Relation Clients Belambra
by A verified traveler
Great location
Posted 3 Mar 2024 on HotelsGreat location next to piste. Room tired, though we did not spend much time there and was exactly what we needed
Comment from Hotel Management
4 Mar 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Guest, Thanks very much for your review.We're delighted to hear that you appreciated our prime location adjacent to the slopes, ensuring convenient access for a fantastic skiing experience. We pride ourselves on maintaining a high standard of cleanliness, so it's rewarding to know that we met your expectations in this regard. Regarding your feedback on the room, while we strive to provide comfortable accommodations, we understand that there's always room for improvement. We are continuously working to keep our hotel in the best condition for our guests and appreciate your thoughts on this matter.We would love to welcome you back in the future. Kind regards,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Kirsten, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be glad to have you return for another memorable stay.Best wishes,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 10 Feb 2024
Had a great stay at Le Diva with a warm, comfortable room with balcony overlooking the slopes. Bed was comfortable and warm water always available. Quiet room even though apres was close by, always felt safe as a lone traveller. Great staff and super friendly reception when I arrived very late. Recommended!
Comment from Hotel Management
12 Feb 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Steven, Thank you for your review.We are thrilled to hear that you enjoyed the comfort and warmth of your room, as well as the balcony's view overlooking our beautiful slopes. It's wonderful to know that our staff made a great impression with their welcoming approach, especially upon your late arrival. We also appreciate your acknowledgment of the quiet atmosphere, ensuring a restful stay despite the nearby après-ski activities. Please note that we always strive to maintain a high standard of cleanliness and condition throughout the hotel, and we are here to serve you with any concerns you may have during your stay.Thank you again; we look forward to welcoming you back in the future.Kind regards,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Cher hôte,Nous prenons bien note de votre commentaire.Nous sommes navrés que votre séjour n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser votre satisfaction et votre confort.Nous espérons avoir l'opportunité de vous recevoir à nouveau pour un séjour 100% en adéquation avec vos attentes.Bien à vous,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 7 Jan 2024 on Wotif
Hotel is a little on the tired side but it’s good value and an easy walk to the lifts in Tigne
Comment from Hotel Management
8 Jan 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Marianne, Thanks for taking the time to share your opinions about your stay at our club.It is great to hear that our location met your needs completely. We do carry out maintenance, whenever necessary to keep our facilities up to date, and have noted your comments for future improvements.Nevertheless, we are very pleased you found our prices competitive for the services we deliver.We look forward to seeing you again in the future. Kindest regards,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 6 Jan 2024
My boyfriend and I both contracted Covid 3 days before our stay. We had proof from the doctor saying that we should not travel nor did we want to spread more Covid. So, we asked to cancel our trip. The hotel was impossible to reach. After multiple attempts, I sent an email with a very thorough explanation. I received a short response that they were unwilling to help and we would be charged in full. I supposed they would have rather had us visit them and spread Covid to everyone. Not a good policy. Don't recommend the hotel - not friendly or helpful.
Comment from Hotel Management
8 Jan 2024 by Paul, Service Relation Clients Belambra, Hotel Management
Dear Michelle,Thank you for taking the time to share your feedback,We regret to learn of the circumstances that led to your cancellation request and apologize for any difficulty you experienced in contacting us.We hope to be able to welcome you back for an improved stay.Kind regards,Paul, Service Relation Clients Belambra
by A verified traveler
Posted 23 Apr 2023
The only gripe I had was the cleanliness, and even then I’ve experienced worse. Considering what we paid for our stay, I was very impressed with everything else. I would definitely recommend the hotel, overall it was very good value for money. We were there to ski so we just needed a shower, a bed and some food, all of which we got. No major complaints. If you want top of the range, pay a bit more to go elsewhere, but for the price, very good.
by A verified traveler
Great location to ski lifts.
Posted 25 Apr 2022 on HotelsThe hotel location is amazing - 5 mins walk to the slopes. The boot room is a great idea and leads straight outside, so much easier when getting ready.
Its quite tired and needs improving, the rooms a very basic, and not as show on the photo's on this website (this website doesn't give you much info on the rooms I think they need to have more details, as we booked a superior room and expected a room with an adjoining room as shown on the pictures). The rooms need cleaning more thoroughly our bath wasn't clean.
The food was good for the price of the hotel, and there was plenty of it.
The staff were friendly and always helpful (except for a very rude manager on arrival when there was a mix up on our rooms, not sure I have ever experienced such an aggresive response - and we were not rude to him).
by A verified traveler
Posted 18 Apr 2022 on Hotels
Had a great time. The food was really good and the location was fantastic. The staff work non stop and I would definitely recommend
