Ratings based on 305 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Sep 2024
It was nice
4 out of 5
by A verified traveler from Al Khobar

This traveler left a rating score only Posted 15 Jul 2023
1 out of 5
by A verified traveler

Posted 13 Sep 2022
I went to this hotel because the website said they had spa and sauna. And I paid the price for these services. What a surprise when I got there, the spa and sauna were under construction but nothing was said on their website. They asked if I wanted to go to another hotel in the middle of a public holiday, of course I could not go to another hotel and had to stay there. They said I was wrong, that their website advised they were under construction. I opened the website in front of them and it did not say anything. They did not apologize. I went to the bedroom and had requested 2 twins beds and it was confirmed by email. When I opened the bedroom door, it had a queen bed. I decided to have lunch while they sorted the room out since the restaurant would be closing in 45 min. Later went to have a shower to relax but it was not working properly. Breakfast is from 7:30am to 10 am but you have to choose between 3 shifts in order to have your breakfast. If you choose to have your breakfast at 8:30am you cannot go earlier. I went there with the intention of relaxing for a few days and ended up being upset. It was a nightmare. Besides the astronomical prices at the hotel and Pipa. I do not recommend this hotel.
5 out of 5
by A verified traveler

Posted 7 Oct 2020 on Hotels
Excelente Excellent
4 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Beautiful view great location

Posted 25 Feb 2015
Great view to the lagoon, nice pool and gardens. Is a must to have a car because is 6 km. From pipa beach. Rooms are spacious but additional beds aren't comfortable.
4 out of 5
by Skar from usa

Could be better.

Posted 15 Jul 2014 on Hotels
I stayed for 10 days during the world cup. The Hotel is Far, Far away from everything, if you are planning to travel to Brasil and want to stayed in this hotel, I suggest to rent a car otherwise you will be lock in your Hotel or will end up paying high for taxis. Most people that I met was complaining about the distance with Natal, the roads are narrow, and lots of bumps, confusing if you do not know the area. The place is nice, people friendly, breakfast lovely, pool wonderful, I do not recommend it for kids, it is more for couples. 15 minutes from Pipa Beach. TERRIBLE TRAFFIC IN NATAL. Remember if you rent a car they are shift cars no automatics. After all the place is nice, can be improved on the services but after all you can't have everything the way you want in another country. JUST ENJOY THE BEAUTY OF TIBAU!
5 out of 5
by A verified traveler

Great place to rest

Posted 14 Jul 2014 on Hotels
Awesome place to rest and relax. Close to Playa Pipa where you can find many restaurants and bars
5 out of 5
Recommended
for Families
by A verified traveler

great resort right on the beach.

Posted 10 Jul 2014
Pros: the staff and the access to the beach.
Cons: a bigger swimming pool. however it was nice.
great resort. the staff is extremely friendly and customer service focused. I highly recommend this resort.
5 out of 5
by Salomon from San Diego

Pipa

Posted 7 Jul 2014 on Hotels
Excellent. Very clean. Beautiful views. Very close to pipa which is a fantastic little town and its beaches.
5 out of 5
by Nancy from Chadds Ford

Perfect as a base for our World Cup trip

Posted 28 Jun 2014 on Hotels
We loved this resort, visiting the restaurant again and again even after we moved per previous plans to another one nearby. The outdoor restaurant overlooking the sea and the pool made an excellent setting for World Cup viewing in between our live games. Be aware that the road in to this resort is long and slow