Ratings based on 32 Verified Reviews

3.8 out of 5
89% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from auburn

Posted 2 Jul 2024
The main problem is the address of this property hasn’t been updated on any of the location apps Two years previously, it was a holiday inn And if you type in Holiday Inn today, you will find the hotel If you type in Radison, it will direct you to a housing estate about a mile away. I don’t enjoy Being misdirected, especially when the temperature is 35°C. I finally Found a Marriott hotel and the courteous staff directed me in the right direction. The Radison is immediately next to subway station. When I got to the hotel and explain the situation to the clerk, she actually Found this highly amusing and started laughing. I was forced to reprimand her for her uncivil Behaviour Her supervisor took over and checked Me in efficiently
4 out of 5
by A verified traveler

Poor Wifi access

Posted 26 Oct 2023 on Hotels
Everything is good except the WIFI strength is horrible. Even have difficulty obtain the necessary connection to access email. Luckily I am on golfing trip to Tianjin. If you are on business trip and require wifi access to conduct business, then you better think twice to check in to this hotel. I have to consume almost close to US40 of my own data plan to communicate although I am on leisure trip to Tianjin.
4 out of 5
by A verified traveler

Not bad, as expected

Posted 25 Feb 2016 on Hotels
Just a quick stay over.
Comment from Hotel Management
30 Apr 2016 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beijing

Nice facility, easy to access

Posted 17 Nov 2014
Pros: Nice, clean rooms. The bathrooms were comfortable.
Cons: This hotel has attached rooms, but we were unable to reserve them. When we arrived, they were unavailable, so our children were across the hall.
Location: Attached mall. Neighborhood under construction (like most of Tianjin), so some noise during the day, but no construction at night while we were there.
A subway stop right outside the door and a good-sized mall attached. Nice staff. The electricity in our bathroom stopped working and we told the desk clerk on our way out for the day. When we returned that evening, it had been repaired. Be aware that, if you pay Expedia with a U.S. credit card, the hotel will want a sizable cash deposit for incidentals. We were unprepared for this, so we ended up having to hand over all the cash we had with us. Getting the deposit back at the end of the stay was easy, but travelers might want to plan ahead.
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our hotel, and for taking the time to post a review of the Aqua Holiday Inn. We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back!
4 out of 5
by Michael

Posted 8 Aug 2014 on Hotels
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Hi Michael, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Very nice Hotel, close to city centre and CBD.

Posted 21 Jul 2014
Pros: Clean, convenient and close to everything
Cons: Nothing from our experience
Location: Large shopping centre next door packed with every kind of restaurant, Italian Town and most of the city’s attractions are not far away.
Easy check in, room was spacious and large clean bathroom, we were on 7th floor, some street noise (car horn honking at the intersection) particularly in the morning but didn’t affect us, if you are very noise sensitive maybe request a room on the higher floors, there was construction going on across the road as well, Hotel had left a letter about this and ear plugs if the noise was too much but didn’t notice any construction noise at all at any hour of the day.
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Hi Paul, Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
3 out of 5
by Klaus from Denmark

Posted 18 May 2014 on Hotels
Checkout very slow
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Hi Klaus, Thank you for choosing Aqua Holiday Inn and visit in Tianjin.I would like to apologize your stay was not 100% satisfactory.Guest comfort and satisfaction are of the utmost concern to us, and we are sorry for any inconvenience you experienced. We are committed to every possible effort to provide a pleasant environment and comfortable accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. Thank you for staying with us and we hope you give us a chance to make your stay as best as it can be.
5 out of 5
Recommended
for Everyone
by Doris from Toronto, Canada

Good hotel!

Posted 23 Apr 2014
Pros: Location, room space
Cons: N/A
I booked the hotel room for my parents who had a medical examination appointment in a hospital close to Holiday Inn. According to my parents' comments, they are satisfied with the service. The room is clean, the staffs are friendly. Location is of course very good to meet their requirements.
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
5 out of 5
by A verified traveler

Posted 14 Jul 2013 on Hotels
Comment from Hotel Management
20 Feb 2016 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.
4 out of 5
Recommended
for Business Travelers
by Bob from Adelaide SA 5000, Australia

Good Hotel under renovation.

Posted 1 Jun 2013
Pros: Typical standard hotel for this brand next to big shopping centre with food court.
Cons: traffic noise as its on a busy corner, fitness centre is basic needs a few more pieces of cardio equipment besides 3 treadmills and a bike.
Location: Good location to Fast Train and subway station west of downtown.
Due to renovations the hotel is trying hard to look after customers but some area of hotel are in a mess.
Comment from Hotel Management
18 Dec 2015 by Aqua Holiday Inn, Hotel Management
Thank you for staying at our Hotel, and for taking the time to post a review of Aqua Holiday Inn, We appreciate your kind comments about your stay and we look forward to seeing you when your travels bring you back.