Ratings based on 224 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 27 Nov 2024
Clean room. Staff were amazing. Love the cozy homely xmas decorations.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Joan Brett Moloney, Hotel Management
Dear JohnThank you for your scoring from your recent stay in the Anner Hotel. I am delighted you enjoyed your stay . We look forward to welcoming you back to the Anner Hotel in the future
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Joan Brett Moloney, Hotel Management
Hi MaryThank you for your high score from your recent stay in the Anner Hotel.I hope we get the opportunity to welcome you back to the Anner Hotel in the future
by A verified traveler
Posted 8 Sep 2024
Restaurant fab!
Comment from Hotel Management
10 Sep 2024 by Joan, Hotel Management
Dear PaulThank you so much for your lovely comments following your recent stay with us at the Anner Hotel. We really appreciate you taking the time to write about your very enjoyable experience when you stayed with us. It is always very motivating to read such great feedback about the amazing food that we serve,We look forward to welcoming you back to the Anner Hotel again in the future.
by A verified traveler from Dover
Posted 3 Sep 2024
Nice hotel with ample parking. Good breakfast buffet and menu options as well. Rooms were clean and in good condition.
Comment from Hotel Management
10 Sep 2024 by Joan, Hotel Management
Dear CharlesThank you so much for your lovely comments following your recent stay with us at the Anner Hotel. We really appreciate you taking the time to write about your very enjoyable experience when you stayed with us. It is always very motivating to read such great feedback about our amazing Breakfast that we serve, I will pass on your kind words to our great Team.We look forward to welcoming you back to the Anner Hotel again in the future.
by A verified traveler
Posted 23 Aug 2024 on Hotels
We appreciated the fan in the room to circulate the air.
Comment from Hotel Management
26 Aug 2024 by Joan Brett Moloney, Hotel Management
Dear AndreaThank you for your review from your recent stay. I am delighted you enjoyed the experience . we look forward to welcoming you back to the Anner Hotel in the future
by A verified traveler
Family friendly
Posted 30 Jul 2024 on HotelsA lovely welcome from reception. We all loved this friendly hotel. Bistro menu was great for all the family.
Comment from Hotel Management
12 Aug 2024 by Joan Brett Moloney, Hotel Management
Dear SarahThank you for taking the time to post such a lovely review following your recent visit to the Anner Hotel. I was thrilled to read that you had a thoroughly enjoyable stay with us. Thank you for your kind words regarding our wonderful dining and friendly staff & I will share your review with all the Team involved.We look forward to welcoming you back soon, and are delighted that you had a very enjoyable stay.
by A verified traveler
Bad customer service, hard beds
Posted 24 Jul 2024 on HotelsWe arrived late after a long day of driving and no restaurants were open and they would not heat up some food in the microwave for us, manager denied, so my young son had cold spaghetti. For luxury hotel it was lacking customer obsession. Epic fail. Beds were like sleeping on plywood too.
Comment from Hotel Management
18 Sep 2024 by Joan Brett Moloney, Hotel Management
Dear HeatherThank you for sharing your feedback. We sincerely apologise for any inconvenience you faced during your stay, especially regarding the heating of food, this unfortunately is now policy in hotels for health and safety reasons, also the options and the comfort of the beds. Your experience does not reflect the standard of service we regularly provide, and we regret that we fell short on this occasion. We’ll be reviewing your comments with our team to improve our service and ensure better experiences in the future.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Joan Brett Moloney, Hotel Management
Dear BobbyThank you for taking the time for your score following your recent visit to the Anner Hotel. I was thrilled to read that you had a thoroughly enjoyable stay with us. We look forward to welcoming you back soon, and are delighted that you had a very enjoyable stay.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Good value , fantastic food & very comfortable
Comment from Hotel Management
16 Jul 2024 by Joan Brett Moloney, Hotel Management
Dear KenThank you for taking the time to post your review following your recent visit to the Anner Hotel. I was thrilled to read that you had a thoroughly enjoyable stay with us. Thank you for your kind words regarding our wonderful dining .I will share your review with all the Team involved.We look forward to welcoming you back soon, and are delighted that you had a very enjoyable stay.
